BlackBerry Enterprise Server for IBM Lotus Domino Upgrade Guide

Checklist: Instant messaging environment settings

Considerations

Your instant messaging server must be one of the following:

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Sametime Version 3.0 Community Server

Sametime Version 3.1 Community Server

Sametime Version 6.5.1 Community Server (Version 6.5.1 or later is required to support dormant mode.)

Sametime Version 7.0 Community Server

Sametime Version 7.5 Community Server

Microsoft Live Communications Server 2005 (SP1 is required to support Microsoft Office Communicator and dormant mode.)

Novell GroupWise Messenger Server Version 1.0.2 or later

Novell GroupWise Messenger Server Version 2.0

If your instant messaging environment supports Microsoft Office Communicator, your environment must also include a Microsoft † Office Communicator Web Access Server.

Verify that your Communicator Web Access Server meets the following criteria:

includes the MTLS and HTTPS certificates required for communication with your Microsoft Live Communications Server Visit office.microsoft.com/en-us/assistance/HA100240791033.aspxfor more information.

If your instant messaging environment supports Microsoft Office Communicator, you must download and install the following

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hotfixes to support the AJAX Service:

 

visit www.support.microsoft.com/kb/911996 to install the hotfix on your Microsoft Live Communications Server

visit www.support.microsoft.com/kb/915066 to install the hotfix on your Communicator Web Access server

If your instant messaging environment supports Microsoft Office Communicator, you must install or configure an additional

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virtual server to support the AJAX Service on your Communicator Web Access server that meets the following criteria:

 

uses all unassigned IP addresses

uses forms-based authentication only (RIM does not recommend using integrated authentication when supporting HTTPS connections)

supports HTTPS browser connections

contains an Internet Server API (ISAPI) filter for both the cwaauth.dll file and the ajax.dll file

Visit office.microsoft.com/en-us/assistance/HA100240791033.aspxto read the Microsoft Office Communicator Web Access Planning and Deployment Guide for more information about enabling the AJAX Service for Communicator Web Access.

Checklist: Terminal service settings

Considerations

If your operating system is Microsoft Windows Server 2000, you can install and access the BlackBerry Enterprise Server using the Terminal Services program.

You must install the Terminal Services program using Remote Administration mode. Visit www.support.microsoft.com/kb/306624 for more information.

Note: RIM does not recommend using Application Server mode. If you install the Terminal Services program using Application Server mode and then install the BlackBerry Enterprise Server, unpredictable results might occur.

If your operating system is Microsoft Windows Server 2003, you can install and access the BlackBerry Enterprise Server using the Microsoft Remote Desktop Connection program that is included with Microsoft Windows Server 2003.

Note: Do not install the Terminal Services program. If you install the Terminal Services program on Microsoft Windows Server 2003, the Terminal Services program installs in Application Server mode automatically, which RIM does not recommend.

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Blackberry Enterprise Server manual Checklist Instant messaging environment settings, Checklist Terminal service settings

Enterprise Server specifications

BlackBerry Enterprise Server (BES) is a robust platform designed to address the needs of enterprises in managing their mobile communications securely and efficiently. Originally developed by BlackBerry Limited, BES has evolved significantly since its inception, adapting to the changing landscape of mobile technology and enterprise demands.

One of the cornerstone features of BES is its ability to provide secure email and data synchronization. It allows organizations to manage their email communications seamlessly through BlackBerry devices, ensuring that sensitive corporate information remains protected. Through strong encryption and secure access protocols, BES significantly reduces the risk of data breaches and allows IT departments to maintain compliance with various regulations.

Another key characteristic of BES is its centralized management capabilities. IT administrators can easily manage user accounts, configure device policies, and deploy applications from a single console, significantly reducing the complexity associated with mobile device management. This centralized approach not only streamlines operations but also enhances the ability to monitor and control device usage across the organization.

BES also supports various deployment options, including on-premises and cloud-based solutions. This flexibility allows organizations to choose the model that best fits their IT strategy and operational needs. Furthermore, BES integrates with other enterprise solutions such as Microsoft Exchange, IBM Notes, and additional CRM platforms, enabling a comprehensive approach to managing communications and enhancing productivity.

The platform also features advanced reporting and analytics tools, which provide insights into device usage, security incidents, and overall mobile performance. This data-driven approach assists organizations in making informed decisions about their mobile strategies and investments.

With the advent of modern mobile operating systems, BES has adapted to support Android and iOS devices, in addition to BlackBerry’s proprietary operating system. This multi-platform support ensures that businesses can manage a diverse range of devices within their workforce, catering to employees' preferences while maintaining control over corporate data.

In summary, BlackBerry Enterprise Server is a powerful tool for enterprises looking to enhance their mobile communication management. With features centered around security, centralized management, deployment flexibility, and comprehensive reporting, BES remains a critical solution for organizations striving to ensure the security and efficiency of their mobile operations in an increasingly mobile-first world.