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4: Installing the BlackBerry Enterprise Server software
1. Connect to the Microsoft SQL Server instance using an account with System Administration permission.
2. Copy RimEsp.dll to C:\Program Files\Microsoft SQL Server\MSSQL\Binn.
3. In the SQL Query Analyzer, browse to the <drive>\Database\DBInstallScripts\SQLServer\4.1 folder on the
installation media.
4. Open NotifyInstall.sql and replace <_DATABASENAME_> with the name of your BlackBerry Configuration
Database.
5. Run the sc ript.
6. Confirm that the SQL Query Analyzer displays the message “Function dbo.xp_RIM_xxxx registered.”
7. Repeat steps 1 through 6 for additional BlackBerry Configuration Databases in your environment.
Installing the Hosted BlackBerry for IBM Lotus Domino
If you are installing the Hosted BlackBerry® for IBM Lotus Domino, the installation recommendations,
requirements, and procedures are identical to those for the BlackBerry Enterprise Server. The Hosted BlackBerry
for IBM Lotus Domino is a version of the BlackBerry Enterprise Server that you can provide to an organization. It
includes all of the services and components of the BlackBerry Enterprise Server, but uses a different licensing
model.
Depending on how you set up your hosted environment, additional configurations might be required after
installation. See the BlackBerry Enterprise Server Version 4.1.4 System Administration Guide for more information
about configuring a hosted environment.
Troubleshooting the BlackBerry Enterprise Server installation process

Resolving issues during the installation process

Symptom Possible solution
When you start the setup program, the message
“Could not open ID file” appears and the setup
program ends.
1. If you recently installed the IBM Lotus Domino server and you have not started it
yet, start it and stop it.
2. Restart the setup program.
One of the third-party tools installed by the setup
program does not install successfully and the setup
program ends.
1. In the BlackBerry Enterprise Server installation media, open the Tools folder and
locate the program that you want to install.
2. Install the third-party tool manually.
3. Restart the setup program.