User Guide and Safety Information | Getting started |
Blue LED
Flashing: connected to a call
1 slow flash: turned on and connected to your device
2 quick flashes: incoming call
5 quick flashes: reconnecting with the last device you paired with
Blue and red LED
Ready for pairing
Green LED
Flashing: turning on or charging
Solid: fully charged
Troubleshooting
I can't connect the headset with my device
You might have accidentally deleted the pairing options that you set for your headset. Complete the steps for connecting and pairing your headset with your BlackBerry device.
I can't hear anything when I use my headset
Try the following actions:
•Turn up the volume on your BlackBerry device.
•Make sure that your headset is turned on and is connected to your device.
I hear static noise when I use my headset
The headset is designed to be used within 10 meters (33 feet) of your device, without any large objects in between. Try the following actions:
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