5. TROUBLESHOOTING
Troubleshooting | |
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Problem | Check and Remedy |
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Dialing cannot be done. | Make sure that the telephone line is |
| properly connected to both the unit and |
| the wall jack. |
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No transmission takes place. | Make sure that the receiving machine has |
| not run out of printing paper. |
| Make sure that the receiving machine is |
| G3 compatible. (This information should |
| be included in the machine’s |
| documentation.) |
| Check the display for possible error |
| messages. |
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Nothing is printed at the receiving end. | Make sure that the document you are |
| sending is fed into the unit in the correct way. |
| Make sure that the receiving machine is |
| in working order. |
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A distorted image is received at the other end. | Noise on the telephone line may cause |
| distortion. Try sending the document again. |
| Make a copy of the document on the unit. |
| If the copy is also distorted, the unit may |
| have a problem. |
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The received document is faint. | Ask the other party to send higher contrast |
| documents. If the contrast is still too low, |
| make a copy with the unit to check it. |
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Received images are distorted. | Noise on the telephone line may cause |
| distortion. Have the sending party send |
| the document again. |
| The drum cartridge may need |
| replacement. |
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COPY SERVICE ERROR | The copier will not function.Turn the power |
| switch off, remove the power cord from |
| the outlet, and contact your TOSHIBA |
| dealer. |
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FAX SERVICE ERROR (X) | The fax will not function.Contact your |
| TOSHIBA dealer. |
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Note: If your problem cannot be solved by carrying out the instructions in the Check and Remedy column above, please contact your TOSHIBA dealer.
TROUBLESHOOTING5-1
