Verify that the volume of your stereo and your BlackBerry device is set to a comfortable listening level.

Verify that your BlackBerry device is playing a song or other audio file.

Verify that your stereo is set to detect auxiliary input.

The BlackBerry Remote Stereo Gateway is not responding

Unplug the BlackBerry® Travel Charger from the power outlet and then plug it back in again. If the BlackBerry® Remote Stereo Gateway is still not responding, return the BlackBerry Remote Stereo Gateway to the place of purchase for service.

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Blackberry MAT-17698-001 manual BlackBerry Remote Stereo Gateway is not responding