
TROUBLE-SHOOTING  GUIDE
Below is a basic 
| SYMPTOM | PROBABLE CAUSE OR CORRECTION | |
| No power (power light not on) | ■ | Check connections to amps +12 volt, ground, and remote lines. | 
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 | ■ | Use voltmeter to verify voltages are at terminals of amp. | 
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 | ■ | Check main power connection at battery. | 
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 | ■ | Check fuse in power line at battery. | 
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 | ■ | Disconnect all speakers but not power lines - if unit then turns on, a speaker short | 
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 | or speaker line touching vehicle chassis is likely. | 
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| Power but no sound (power light is on) | ■ | Check all input cable lines for connection. | 
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 | ■ | Disconnect speakers from amp, test speaker lines with digital voltmeter to verify >2 | 
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 | ohms per channel  | 
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| No sound from one channel or entire side | ■ | Check radio’s balance and fader control positions - verify they are at center. | 
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 | ■ | Check speaker connections at amp and speaker. | 
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 | ■ | Check input leads for connection to amp. | 
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| Very low sound level | ■ | Verify radio balance and fader controls are at center positions. | 
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 | ■ Check amplifier’s input gain control setting - adjust for higher output levels if | |
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 | necessary (gain settings closer to 0.3 volts). | 
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 | ■ | Receiver may have very low output voltage levels - a step up “line driver” may | 
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 | have to be used. | 
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| Power amplifier turns on and off repeatedly | ■ | Make sure power connections at batter are tight. | 
| ■ | Verify battery voltage is >11.5 volts DC  | |
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 | ■ | Check all radio and amplifier ground connections. | 
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| Amplifier turns off during loud or distorted | ■ | Input stage being  | 
| passages | ■ | Verify battery voltage is >11.5 volts DC at amplifier with engine off. | 
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 | ■ | Check all radio and amplifier ground connections. | 
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 | ■ | Verify speaker loads >2 ohms on all channels  | 
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| Amplifier performs fine but gets very hot to | ■ | Input gain control too high - lower accordingly (closer to 4.0 volt setting). | 
| the touch | ■ | Verify speaker loads >2 ohms on all channels  | 
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 | ■ | Verify the mounting location allows for free air movement around the amp. | 
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 | Preferably, the amp should be mounted with fins up and down so rising heat moves | 
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 | quickly away from amp. | 
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| Amplifier  | ■ | “turn on race” - disconnect trigger from radio and turn on/off via a wire jumper to | 
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 | power terminal. If noise goes away, the radio is turning on/off too slowly. This is | 
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 | radio problem and can only be corrected with outboard  | 
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 | ■ | Radio “thump” - disconnect the RCA input lines to the amp and turn on/off via radio | 
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 | trigger. If noise goes away without RCA lines connected, the radio is sending pops | 
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 | out through RCA lines. This is a radio problem and can only be corrected with | 
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 | outboard  | 
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| Cracking noises on AM/FM radio but not | ■ | Ensure the problem is “radiated noise” by placing a portable FM radio near the car | 
| on tape or cd. | 
 | engine. If noise is picked up, then it is a vehicle problem and not your system. | 
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 | Research to isolate the source and properly shield or bypass. | 
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 | ■ | Are spark plugs and wires > 3 years old? These can often radiate substantial noise | 
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 | when old. | 
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 | ■ | Verify the engine block has a good ground connection to chassis ground. | 
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 | ■ | Verify the engine compartment hood is grounded to vehicle chassis via a braided | 
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 | grounding strap. | 
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| Whining noise, engine running, varies in | ■ | Verify all power and ground connections are clean at radio. | 
| pitch or loudness with engine speed, AND | ■ | |
| varies with radio volume control setting | 
 | at amplifier (this is called a “common” ground). | 
| (this is generally a RADIO installation | ■ | Check all ground connections to ensure clean surfaces that have all paint removed | 
| problem) | 
 | and also not oxidation buildup over time. | 
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 | ■ | Verify there is some kind of power filtering choke assembly at back of radio. If not, | 
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 | install one. | 
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| Whining noise, engine running, varies in | ■ | Check battery ground connections at chassis are clean and tight, scraped free of | 
| pitch or loudness with engine speed, BUT, | 
 | oxidation, paint, and grease. | 
| DOES NOT vary with radio volume control | ■ | |
| setting (this is generally an amplifier | 
 | at amplifier (this is called a “common” ground). | 
| installation problem) | ■ | Bypass all equipment between radio and amp (e.g., equalizers) directly connecting | 
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 | radio. If noise goes away, signal processor has problem. | 
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 | ■ | Check for signal level “ground loops” - disconnect the outer shield of the RCA cable | 
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 | at one end of the cable (e.g., radio end). If noise goes away, modify cables | 
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 | accordingly. There are voltage differences at the ground connections of the | 
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 | components and these are NOT correctable any other way than such shield cutting | 
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 | or an outboard “ground loop isolator” which is a small transformer. | 
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