18 - EN
2820522112_EN/230511.1745
7 Troubleshooting
Programmecannotbestartedorselected.
• Washingmachinehasswitchedtoselfprotectionmodeduetoasupplyproblem(linevoltage,
waterpressure,etc.).>>>Press and hold Start / Pause button for 3 seconds to reset the
machine to factory settings. (See "Canceling the programme")
Water in the machine.
• Somewatermighthaveremainedintheproductduetothequalitycontrolprocessesinthe
production.>>>This is not a failure; water is not harmful to the machine.
Machinevibratesormakesnoise.
• Machinemightbestandingunbalanced.>>>Adjust the feet to level the machine.
• Ahardsubstancemighthaveenteredintothepumpfilter.>>>Clean the pump filter.
• Transportationsafetyboltsarenotremoved.>>>Remove the transportation safety bolts.
• Laundryquantityinthemachinemightbetoolittle.>>>Add more laundry to the machine.
• Machinemightbeoverloadedwithlaundry.>>>Take out some of the laundry from the
machine or distribute the load by hand to balance it homogenously in the machine.
• Machinemightbeleaningonarigiditem.>>>Make sure that the machine is not leaning on
anything.
Machine stopped shortly after the programme started.
• Machinemighthavestoppedtemporarilyduetolowvoltage.>>>It will resume running when
the voltage restores to the normal level.
Programme time does not countdown. (On models with display)
• Timermaystopduringwaterintake.>>>Timer indicator will not countdown until the machine
takes in adequate amount of water. The machine will wait until there is sufficient amount
of water to avoid poor washing results due to lack of water. Timer indicator will resume
countdown after this.
• Timermaystopduringheatingstep.>>>Timer indicator will not countdown until the machine
reaches the selected temperature.
• Timermaystopduringspinningstep.>>>Automatic unbalanced load detection system might
be activated due to the unbalanced distribution of the laundry in the drum.
C Machinedoesnotswitchtospinningstepwhenthelaundryisnotevenlydistributedinthe
drum to prevent any damage to the machine and to its surrounding environment. Laundry
shouldberearrangedandre-spun.
Foam is overflowing from the detergent drawer.
• Toomuchdetergentisused.>>>Mix 1 tablespoonful softener and ½ l water and pour into
the main wash compartment of the detergent drawer.
C Putdetergentintothemachinesuitablefortheprogrammesandmaximumloadsindicatedin
the“Programmeandconsumptiontable”.Whenyouuseadditionalchemicals(stainremovers,
bleachsandetc),reducetheamountof���detergent.
Laundry remains wet at the end of the programme
• Excessivefoammighthaveoccurredandautomaticfoamabsorptionsystemmighthavebeen
activatedduetotoomuchdetergentusage.>>>Use recommended amount of detergent.
C Machinedoesnotswitchtospinningstepwhenthelaundryisnotevenlydistributedinthe
drum to prevent any damage to the machine and to its surrounding environment. Laundry
shouldberearrangedandre-spun.
A Ifyoucannoteliminatetheproblemalthoughyoufollowtheinstructionsinthissection,consult
yourdealerortheAuthorizedServiceAgent.Nevertrytorepairanonfunctionalproduct
yourself.