Outdoor LP Gas Barbecue Grill Model No. GBC621C
Please register your product immediately at www.BlueRhino.com or call 1.800.762.1142.
Limited WarrantyBlue Rhino Global Sourcing, LLC (“Vendor”) warrants to the original retail purchaser of this grill, and to no other person, that if this grill is assembled and operated in accordance with the printed instructions accompanying it, then for a period of one
(1)year from the date of purchase, all parts in such grill shall be free from defects in material and workmanship. Vendor may require reasonable proof of your date of purchase from an authorized retailer or distributor. Therefore, you should retain your sales slip or invoice. This Limited Warranty shall be limited to the repair or replacement of parts, which prove defective under normal use and service and which Vendor shall determine in its reasonable discretion upon examination to be defective. Before returning any parts, you should contact Vendor’s Customer Service Department using the contact information listed below. If Vendor confirms, after examination, a defect covered by this Limited Warranty in any returned part, and if Vendor approves the claim, Vendor will replace such defective part without charge. If you return defective parts, transportation charges must be prepaid by you. Vendor will return replacement parts to the original retail purchaser, freight or postage prepaid.
This Limited Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation or improper maintenance or service by you or any third party, or failure to perform normal and routine maintenance on the grill, as set out in this owner’s manual. In addition, the Limited Warranty does not cover damage to the finish, such as scratches, dents, discoloration, rust or other weather damage, after purchase.
This Limited Warranty is in lieu of all other express warranties. Vendor disclaims all warranties for products that are purchased from sellers other than authorized retailers
or distributors. AFTER THE PERIOD OF THE ONE
not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to you.
Vendor does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment, and no such representations are binding on Vendor.
Blue Rhino Global Sourcing, LLC 104 Cambridge Plaza Drive
24 Hour Fax: (336)
| Problem | Possible Cause | Prevention/Cure |
Burner will not light using ignitor | Wires or electrode covered with cooking residue. | Clean wire and/or electrode with rubbing alcohol. |
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| Electrode and burners are wet. | Wipe dry with cloth. |
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| Electrode cracked or broken - sparks at crack. | Replace electrode. |
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| Wire loose or disconnected. | Reconnect wire or replace electrode/wire assembly |
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| Wire is shorting (sparking) between ignitor and electrode. | Replace ignitor wire/electrode assembly |
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| Bad ignitor. | Replace ignitor |
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Burner will not light with match | No gas flow. | Check if LP cylinder is empty. If LP cylinder is not empty, refer |
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| to “Sudden drop in gas flow (reduced flame height). If empty, |
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| replace or refill. |
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| Coupling nut and regulator not fully connected. | Turning the coupling nut about |
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| additional turn until solid stop. Tighten by hand |
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| tools. |
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| Obstruction of gas flow. | Clear burner tubes. Check for bent or kinked hose. |
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| Disengagement of burner to valve. | Reengage burner and valve. |
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| Spider webs or insect nest in venturi. | Clean venturi. |
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| Burner ports clogged or blocked. | Clean burner ports. |
Sudden drop in gas flow or reduced flame height | Out of gas. | Check for gas in the LP cylinder |
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| Excess flow safety device may have been activated. | Turn off knobs, wait 30 seconds and light grill. If flames are still |
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| too low Reset the excessive flow safety device by turning off |
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| knobs and LP cylinder valve. Disconnect regulator. Turn burner |
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| control knobs to HIGH. Wait 1 minute. Turn burner control knobs |
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| off. Reconnect regulator and leak check connections. Turn LP |
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| cylinder valve on slowly, wait 30 seconds and then light grill. |
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Irregular flame pattern, flame does not run the full length | Burner ports are clogged or blocked. | Clean burner ports. |
of burner. |
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Flame is yellow or orange. | New burner may have residual manufacturing oils. | Burn grill for 15 minutes with the lid closed |
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| Spider webs or insect nest in venturi | Clean venturi. |
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| Food residue, grease or seasoning salt on burner. | Clean burner. |
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| Poor alignment of valve to burner venturi. | Assure burner venturi is properly engaged with valve |
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Flame blow out | High or gusting winds | Turn front of grill to face wind or increase flame height to HIGH |
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| setting |
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| Low on LP Gas | Replace or refill LP cylinder |
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| Excess flow valve tripped | Refer to “Sudden drop in gas flow” |
Grease buildup. | Clean grill. | |
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| Excess fat in meat. | Trim fat from meat before grilling. |
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| Excessive cooking temperature. | Adjust (lower) temperature accordingly. |
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Persistent grease fire. | Grease trapped by food buildup around burner system | Turn knobs to OFF. Turn gas off at LP cylinder. Leave lid in |
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| closed position and let fire burn out. After grill cools, remove |
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| and clean all parts. |
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Flashback (fire in burner tube(s)) | Burner and/or burner tubes are blocked | Clean burner and/or burner tubes |
Inside of lid is | The lid is stainless steel, not paint. | Baked on grease buildup has turned to carbon and is flaking |
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| off. Clean thoroughly. |
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