Troubleshooting

Display

Cause

Solution

 

 

 

EA

No flame ionization detected with water

1. Verify that all manual gas shut off valves are open.

 

flow.

2. Verify gas type (See Fig. 2) corresponds with the

 

(part# 8708107020)

type of gas supplied to the heater.

 

 

3. Reset error code and open a water tap to cycle

 

 

the heater in an effort to purge air from gas line

 

 

(especially on new installations). Cycling hot water

 

 

tap on and off multiple times may be necessary. If

 

 

heater still faults with EA error code, have a licensed

 

 

gas technician properly purge air out of the gas line

 

 

leading to the water heater.

 

 

4. Verify the three yellow wire connections to the set

 

 

of electrodes (underside of the burner assembly)

 

 

are secure.

 

 

5. Verify gas pressure meets specifications outlined

 

 

in chapter 3.8*.

 

 

6. Verify venting meets specifications outlined in

 

 

chapter 3.6. Improper venting may cause premature

 

 

failure of the flame sensor rod.

 

 

7. Observe inside the viewing window of the heat

 

 

exchanger when a hot water tap is opened.

 

 

Sparking should be followed by a steady blue flame.

 

 

If not, Call Bosch Water Heating with observations.

 

 

Readings from above gas pressure test will be

 

 

required.

 

 

 

EC

Ionization failure during operation.

1. Verify gas type (See Fig. 2) corresponds with the

 

(part# 8708107020)

type of gas supplied to the heater.

2.Verify the three yellow wire connections to the set of electrodes (underside of the burner assembly) are secure.

3.Verify that venting meets specifications per chapter 3.6. Improper venting may cause premature failure of the flame sensor rod.

4.Check gas pressure. See chapter 3.8*.

5.Check and adjust CO2 readings. See

 

 

chapter 5.4.

 

 

 

6. Gas valve or flame sensor may be damaged. Call

 

 

Bosch Water Heating with observations and results

 

 

of previous steps.

 

 

 

 

E0

Internal hardware/software failure.

1. Disconnect power supply cord and check the two

 

(part# 8707207239)

wire connectors on the control board.

 

 

 

2. Pushing the wrong combination of buttons on the

 

 

control unit can create confusion among the

 

 

microprocessors inside. In this case, the error code

 

 

should not happen more than once or twice. Turn off

 

 

the water heater. Turn water heater back on and

 

 

reset error code. Only use the reset button (

) to

 

 

reset any error codes.

 

 

 

3. Possible defective control unit call Bosch Water

 

 

Heating for further instructions.

 

Table 12

* By installer or service technician only.

6 720 608 263

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Bosch Appliances 2400E LP, 2400E NG manual No flame ionization detected with water

2400E NG, 2400E LP specifications

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