Customer Service

Your Bosch dishwasher requires no special care other than that described in the Care and Maintenance section. If you are having a problem with your dishwasher, before calling for service please refer to the Self Help section. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unau- thorized personnel may void the warranty.

If you are having a problem with your Bosch dishwasher and are not pleased with the service you have received, please take the following steps (in the order listed below) until the problem is corrected to your satisfaction:

1.Contact your installer or the Bosch Authorized Service Contractor in your area.

2.Contact customer service through our website, www.boschappliances.com.

3.Write us at the address below:

BSH Home Appliances, Corporation 5551 McFadden Avenue Huntington Beach, CA 92649

4.Call us at 1-800-944-2904.

Please be sure to include your model information listed below as well as an explanation of the problem and the date it originated.

You will find the model and serial number information on the label located on the right edge of the dishwasher door as shown in Figure 32.

Also, if you are writing, please include a daytime phone number where you can be reached.

Please make a copy of your invoice and keep it with this manual. The customer must show proof of purchase to obtain warranty service.

Your Model Information:

Model Number

Serial Number

Date Purchased

Date Installed

CAUTION

Removing any cover or pulling the dishwasher from the cabinet can expose hot water connections, electrical power and sharp edges or points.

Figure 25

Model and Serial Number Label

Serial Number

Model Number

20

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Bosch Appliances SHX3AM, SHE5AM, SHE4AM manual Customer Service, Your Model Information

SHX3AM, SHE4AM, SHE5AM specifications

Bosch Appliances has established itself as a trusted name in the realm of high-quality kitchen appliances, especially dishwashers. Among their impressive lineup, models such as SHX3AM, SHX6AP, SHE5AM, SHE4AM, and SHX5AL stand out for their innovative features, advanced technologies, and user-centric design.

The SHX3AM model is noted for its efficient cleaning performance, thanks to Bosch’s PrecisionWash technology. This feature employs intelligent sensors to continually scan and check the progress of dishes, ensuring that every item is thoroughly cleaned. Its roomy 24-inch interior can accommodate up to 16 place settings, making it an ideal choice for families. Additionally, the model operates at a whisper-quiet 50 dBA, providing a peaceful kitchen environment.

Next is the SHX6AP, which reflects Bosch’s commitment to superior engineering and aesthetics. This model boasts a sleek stainless steel exterior that enhances any kitchen decor while offering the same efficient cleaning with improved drying capabilities. The SHX6AP features AutoAir technology, which automatically opens the door at the end of a cycle to improve drying performance and promote energy efficiency.

The SHE5AM model is designed with user convenience in mind, featuring the MyWay rack, which offers a unique adjustable top rack for more flexible loading options. This model also utilizes a sophisticated filtration system that reduces the need for pre-rinsing, saving both water and time. With its standout silverware basket, it allows for optimal space usage while maintaining the performance Bosch is known for.

In the SHE4AM, Bosch integrates EcoSilence Drive technology, an energy-efficient motor that not only delivers powerful cleaning but does so with minimal noise, making it perfect for open-concept living spaces. With a choice of different wash cycles and options, this model caters to various cleaning needs while maximizing efficiency.

Lastly, the SHX5AL model showcases Bosch’s focus on sustainability without compromising performance. Featuring Energy Star certification, it ensures reduced energy consumption while maintaining its ability to wash even the dirtiest pots and pans. The intuitive controls and easy-to-read display make operation simple for anyone in the household.

Overall, Bosch’s SHX3AM, SHX6AP, SHE5AM, SHE4AM, and SHX5AL dishwashers underscore the brand's dedication to innovation, efficiency, and design. Each model is engineered to deliver exceptional cleaning results while maximizing convenience and energy efficiency, making them a smart choice for any modern kitchen.