AutoDome 100 Series Fixed Camera Troubleshooting Guide | en 15
Bosch Security Systems, Inc. User Manual F.01U.216.346 | 1.0 | 2011.04
Local Keys Disabled – This message appears if the Camera Menu Keyboard has been disabled through the
CTFID tool. Select OnLine Config>Installer Options>Miscellaneous>Camera
Buttons>Disable
No Remote Menu
Access
– Ensure that all coax, fiber and Ethernet cables are properly connected. See the VG5
AutoDome Installation Manual.
If O.K., then:
– Check if you can access the AutoDome OSD menus.
If O.K., then:
Intermittent Remote
Camera Access
– Check that all wiring meets Bosch recommended standards, specifications and
distances. See the VG5 AutoDome Installation Manual.
Picture is dark – Check that the Gain Control is set to AUTO (ON-43-ENTER).
If O.K., then:
– Check that the Auto Iris Level is set to the appropriate level (ON-11-ENTER).
If O.K., then:
– Check that the video coax is terminated with 75 Ω only at the head end. (Double
termination causes dark video.)
If O.K., then:
– Check that the camera lens cover is removed.
If O.K., then:
– Check that the maximum coax distance has not been exceeded. See the VG5 AutoDome
Installation Manual.
If O.K., then:
– Restore all camera settings (ON-40-ENTER).
Colors are not
correct
– Reset the White Balance to the appropriate selection (ON-30-ENTER).
If O.K., then:
– Check that the maximum coax distance has not been exceeded. See the VG5 AutoDome
Installation Manual.
If O.K., then:
– Restore the default settings (ON-40-ENTER).
Background is too
bright to see subject
– Turn on backlight compensation (ON-20-ENTER).
Video is rolling,
noisy or distorted
– Ensure that the Synch Mode is set to Internal (OFF-42-ENTER).
If O.K., then:
– Check that the maximum coax distance has not been exceeded. See the VG5 AutoDome
Installation Manual.
If O.K., then:
– Check the integrity of all BNC connectors and splices.
Note: Connecting a network cable to the interface board of a non-IP AutoDome causes
video distortion.
– Remove the network cable from the interface board RJ-45 connector.
If O.K., then:
– Contact Bosch Technical Support.
Day/Night camera
does not switch
automatically when
image is dark
– Check that the Day/Night mode is set to AUTO (ON-56-ENTER).
If O.K., then:
– Set Gain Control to AUTO (ON-43-ENTER).