Bosch Appliances VG5 100 No Remote Menu, Intermittent Remote, Camera Access, Picture is dark

AutoDome 100 Series Fixed CameraTroubleshooting Guide en 15

Local Keys Disabled	– This message appears if the Camera Menu Keyboard has been disabled through the
	CTFID tool. Select OnLine Config>Installer Options>Miscellaneous>Camera
	Buttons>Disable
No Remote Menu	– Ensure that all coax, fiber and Ethernet cables are properly connected. See the VG5
Access	AutoDome Installation Manual.
	If O.K., then:
	– Check if you can access the AutoDome OSD menus.
	If O.K., then:
Intermittent Remote	– Check that all wiring meets Bosch recommended standards, specifications and
Camera Access	distances. See the VG5 AutoDome Installation Manual.
Picture is dark	– Check that the Gain Control is set to AUTO (ON-43-ENTER).
	If O.K., then:
	– Check that the Auto Iris Level is set to the appropriate level (ON-11-ENTER).
	If O.K., then:
	– Check that the video coax is terminated with 75 Ω only at the head end. (Double
	termination causes dark video.)
	If O.K., then:
	– Check that the camera lens cover is removed.
	If O.K., then:
	– Check that the maximum coax distance has not been exceeded. See the VG5 AutoDome
	Installation Manual.
	If O.K., then:
	– Restore all camera settings (ON-40-ENTER).
Colors are not	– Reset the White Balance to the appropriate selection (ON-30-ENTER).
correct	If O.K., then:
	– Check that the maximum coax distance has not been exceeded. See the VG5 AutoDome
	Installation Manual.
	If O.K., then:
	– Restore the default settings (ON-40-ENTER).
Background is too	– Turn on backlight compensation (ON-20-ENTER).
bright to see subject
Video is rolling,	– Ensure that the Synch Mode is set to Internal (OFF-42-ENTER).
noisy or distorted	If O.K., then:
	– Check that the maximum coax distance has not been exceeded. See the VG5 AutoDome
	Installation Manual.
	If O.K., then:
	– Check the integrity of all BNC connectors and splices.
	Note: Connecting a network cable to the interface board of a non-IP AutoDome causes
	video distortion.
	– Remove the network cable from the interface board RJ-45 connector.
	If O.K., then:
	– Contact Bosch Technical Support.
Day/Night camera	– Check that the Day/Night mode is set to AUTO (ON-56-ENTER).
does not switch	If O.K., then:
automatically when	– Set Gain Control to AUTO (ON-43-ENTER).
image is dark

Bosch Security Systems, Inc. User Manual F.01U.216.346 1.0 2011.04