Problem | Possible cause(s) | Solution(s) |
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Water cannot be seen | The water level in your high effi- | No action needed. |
in the drum. | ciencey front load washer is below |
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| the visible part of the drum, this is |
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| normal. |
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Water has not drained | Suds may be excessive (usually |
completely. | due to too much detergent or non- |
| HE detergent being used). |
Use less detergent for future loads. Be sure to use only high efficiency
No spin is selected. | In order to exit the cycle, set the cycle selector to |
| Spin/Drain or select a spin speed range, then press |
| the Start/Pause button. |
Pump is blocked. | Check and clean the drain pump, water drain hose |
| and/or the drain pipe. |
Drain hose or drain pipe is blocked. Clean drainage pipe and/or drainage hose.
Water is coming out from the underneath the washer.
Water supply hose is leaking: is not | Eliminate the cause: tighten the hose (by hand at the |
screwed on tight at both ends, or | washer end), check for rubber washer in place. |
rubber washer not placed in hose. |
|
Drain hose is leaking. | Check the drain hose, be sure that it is on the washer |
| securely with the clamp in place; may need to replace |
| the drain hose if leaking continues. |
Foam comes out of the | Too much detergent was used, or a | Immediate fix: mix 1 tablesponful of fabric softener |
detergent dispenser | with 1/2 liter (1 pint) of water and pour this mixture | |
drawer. | was not able to pump out the | into the detergent compartment (not with waterproof |
The cyle status | increased suds. | fabrics). |
sequence Wash flashes |
| To prevent: use less detergent for future wash loads. |
in the display. |
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Repeated spinning. | The Unbalanced Load Detection | To prevent: always load the washer with a mixture of |
| system ia attempting to balance the | large and small wash items (easier to distribute in the |
| load through repeated spins. | drum). |
No spin took place | Load size to small. | Add more laundry. |
(laundry is still wet). |
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Large items may have become | To prevent: always load the washer with a mixture of | |
| entangled in the drum and could | large and small wash items (easier to distribute in the |
| not be distributed by the Unbal- | drum). |
| anced Load Detection system; spin |
|
| cycle therefore canceled for safety |
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| reasons. |
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| Excessive suds: too much deter- | Immediate fix: mix 1 tablesponful of fabric softener |
| gent was used, or a | with 1/2 liter (1 pint) of water and pour this mixture |
| gent was used. | into the detergent compartment (not with waterproof |
|
| fabrics). |
|
| To prevent: use less detergent for future wash loads. |
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Detergent residue on | Some | Brush off when laundry is dry or |
the laundry. | contain | execute the program Rinse. |
| may appear as light spots on the |
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| laundry. |
|
System shakes or | The washer drum suspension sys- |
shudders when spin | tem shifts during spinning as the |
speed increases. | speed increases. This may result in |
| a slight shaking of the washer |
| during the spin speed transition. |
Mix small and large laundry items together in the load to minimize this effect. Check to be sure the washer is level and all four feet press equally against the floor.
Transport bolts removed?
~Remove the transport bolts; Page 12
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