Problem

Possible cause(s)

Solution(s)

 

 

 

Water cannot be seen

The water level in your high effi-

No action needed.

in the drum.

ciencey front load washer is below

 

 

the visible part of the drum, this is

 

 

normal.

 

Water has not drained

Suds may be excessive (usually

completely.

due to too much detergent or non-

 

HE detergent being used).

Use less detergent for future loads. Be sure to use only high efficiency HE-detergents.

No spin is selected.

In order to exit the cycle, set the cycle selector to

 

Spin/Drain or select a spin speed range, then press

 

the Start/Pause button.

Pump is blocked.

Check and clean the drain pump, water drain hose

 

and/or the drain pipe.

Drain hose or drain pipe is blocked. Clean drainage pipe and/or drainage hose.

Water is coming out from the underneath the washer.

Water supply hose is leaking: is not

Eliminate the cause: tighten the hose (by hand at the

screwed on tight at both ends, or

washer end), check for rubber washer in place.

rubber washer not placed in hose.

 

Drain hose is leaking.

Check the drain hose, be sure that it is on the washer

 

securely with the clamp in place; may need to replace

 

the drain hose if leaking continues.

Foam comes out of the

Too much detergent was used, or a

Immediate fix: mix 1 tablesponful of fabric softener

detergent dispenser

non-HE detergent was used; pump

with 1/2 liter (1 pint) of water and pour this mixture

drawer.

was not able to pump out the

into the detergent compartment (not with waterproof

The cyle status

increased suds.

fabrics).

sequence Wash flashes

 

To prevent: use less detergent for future wash loads.

in the display.

 

 

 

 

 

Repeated spinning.

The Unbalanced Load Detection

To prevent: always load the washer with a mixture of

 

system ia attempting to balance the

large and small wash items (easier to distribute in the

 

load through repeated spins.

drum).

No spin took place

Load size to small.

Add more laundry.

(laundry is still wet).

 

 

Large items may have become

To prevent: always load the washer with a mixture of

 

entangled in the drum and could

large and small wash items (easier to distribute in the

 

not be distributed by the Unbal-

drum).

 

anced Load Detection system; spin

 

 

cycle therefore canceled for safety

 

 

reasons.

 

 

Excessive suds: too much deter-

Immediate fix: mix 1 tablesponful of fabric softener

 

gent was used, or a non-HE deter-

with 1/2 liter (1 pint) of water and pour this mixture

 

gent was used.

into the detergent compartment (not with waterproof

 

 

fabrics).

 

 

To prevent: use less detergent for future wash loads.

 

 

 

Detergent residue on

Some phosphate-free detergents

Brush off when laundry is dry or

the laundry.

contain water-insoluble residues

execute the program Rinse.

 

may appear as light spots on the

 

 

laundry.

 

System shakes or

The washer drum suspension sys-

shudders when spin

tem shifts during spinning as the

speed increases.

speed increases. This may result in

 

a slight shaking of the washer

 

during the spin speed transition.

Mix small and large laundry items together in the load to minimize this effect. Check to be sure the washer is level and all four feet press equally against the floor.

Transport bolts removed?

~Remove the transport bolts; Page 12

31

Page 31
Image 31
Bosch Appliances WAP24201UC manual ~ Remove the transport bolts