Troubleshooting
Emergency door lock release
In the event of a power interruption the program will continue running when the power supply has been restored.
If the washer door must be opened and the normal door unlock procedures do not work, the emergency door lock release rod can be actuated to open the door.
9WARNING
RISK OF SCALDING
To avoid risk of scalding, allow water to cool down prior to activating the emergency door lock release. The drum may be full of hot water which could cause burn injury,
9WARNING
RISK OF INJURY
You may injure your hands if you reach into the drum while it is turning.
Do not reach into the drum when it is turning. Wait until the drum has stopped turning.
9CAUTION
WATER DAMAGE
Any escaping water may cause water damage.
Do not open the washing machine door if water can be seen through the glass.
1.Turn the washer off by rotating the cycle selector to the Off position. Any running program will then be cancelled. Disconnect the mains plug.
2.Allow the water in the drum to cool off.
3.Allow the washer drum to come to a stand still (no longer spinning).
4.Before opening the washer door, perform the drain procedure included in the pump maintenance section following.
~ Cleaning the drain pump; Page 27
5.Loosen screws and remove the protective foil.
6.The washing machine door can then be opened.
Pull the emergency release downwards with a tool and release.
7.The door can then be opened.
Troubleshooting
If you encounter a problem, consider the suggestions and instructions below before you call customer service.
9WARNING
ELECTRIC SHOCK
To avoid risk of electric shock, repairs should be carried out by an authorized technician.
If repairs are necessary and you cannot eliminate the fault with the aid of the table below, follow these steps:
1.Turn the cycle selector to Off.
2.Disconnect the washer from the power outlet.
3.Turn off the water faucet.
4.Call Customer Service.
~ Customer service; Page 4
NOTICE: The troubleshooting items listed below can help you resolve minor issues with your washer quickly and without the necessity of waiting for a service call.
Service calls for issues that could have been solved by using this table may not be covered under the warranty. Please rule out any of these issues before calling customer service.
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