IBM 6500 manual Novell Troubleshooting Tips

Novell Troubleshooting Tips

6.Open a Telnet or npsh session and log into the Ethernet Interface. Wait a minute or two, then use the list rprinter command, and you should see your entries. You could also do this by looking at the connection status on the 4.x or 5.x PSERVER printer status entries.

7.If you add, delete, or change RPRINTER entries on the Ethernet Interface or 4.x or 5.x console, you should always unload and reload the pserver.nlm module to register the changes. The Ethernet Interface can be configured and ready before the pserver.nlm is reloaded, or the Ethernet Interface can be reset after pserver.nlm is reloaded.

8.A Web browser can also be used to see the RPRINTER attachments and status.

Novell Troubleshooting Tips

This section provides information on possible solutions to some standard configuration errors. If you require technical support, please have as much of the following information available when you call:

1.Level of software are you running.

2.Type of attachment do you have.

3.Your host operating system.

4.A detailed description of the problem.

5.When and how often the problem occurs.

6.A detailed description of your network and the components attached.

Please follow these tips to determine what the problem may be with your Ethernet Interface configuration.

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