Chapter 5 Unix Troubleshooting Tips
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•If you look at the back of the printer, is the STAT LED flashing
once a second or is it quicker than that? A slower, once-a-
second rate tells you that the print server is in fact configured
with an IP address. A faster rate indicates it knows nothing
about this, so you may need to try the configuration process
again.
•Have you confirmed that the network connection to the
Ethernet Interface is working correctly? Trying different network
cables and locations will help narrow down the problem.
Nothing Prints•Can you ping the Ethernet Interface from your Unix station? If
not, please refer to “Ethernet Interface Cannot Be Found On
The Network” shown above.
•Is the Ethernet Interface able to communicate with the attached
printer? To test this, you can:
1.Telnet to the print server (e.g., telnet 192.75.11.9)
and log in as root.
2.Enter the command start fox prn.
3.Execute stop prn right after starting the test.
4.This test will send the same text line over and over to the
attached printer.
•Is the job getting stuck in the Unix host queue? If so, check that
the printer is online. If it is, there is a configuration error on the
Unix station, so creating a new print setup may be needed.
•Is the control panel showing any activity to indicate it is
receiving data? If so, but there is nothing printing, check if a
manual form feed is needed. Also, ensure that the printer can
support the type of job coming through.