IBM 6500 manual Nothing Prints, Unix Troubleshooting Tips

Chapter 5 Unix Troubleshooting Tips

•If you look at the back of the printer, is the STAT LED flashing once a second or is it quicker than that? A slower, once-a- second rate tells you that the print server is in fact configured with an IP address. A faster rate indicates it knows nothing about this, so you may need to try the configuration process again.

•Have you confirmed that the network connection to the Ethernet Interface is working correctly? Trying different network cables and locations will help narrow down the problem.

Nothing Prints

•Can you ping the Ethernet Interface from your Unix station? If not, please refer to “Ethernet Interface Cannot Be Found On The Network” shown above.

•Is the Ethernet Interface able to communicate with the attached printer? To test this, you can:

1.Telnet to the print server (e.g., telnet 192.75.11.9) and log in as root.

2.Enter the command start fox prn. 3.Execute stop prn right after starting the test.

4.This test will send the same text line over and over to the attached printer.

•Is the job getting stuck in the Unix host queue? If so, check that the printer is online. If it is, there is a configuration error on the Unix station, so creating a new print setup may be needed.

•Is the control panel showing any activity to indicate it is receiving data? If so, but there is nothing printing, check if a manual form feed is needed. Also, ensure that the printer can support the type of job coming through.

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