Chapter 4 Windows Troubleshooting Tips

Cannot Browse The Ethernet Interface On The Network

Have you looked under the right Windows workgroup? By default, the Ethernet Interface will be found under “WORKGROUP.”

Are you able to browse other Windows stations and devices on the network from this same station?

Has this Windows station been given enough time to update its registry so it can see this newly added workgroup device? Sometimes Windows stations can take considerable time, depending on the size of the network.

Printer Errors When Printing Or No Output

Is there a large job currently printing which is taking up all of the printer resources? Usually when printing from Windows 95/98 stations, a busy printer can cause Windows to display a printer error message. This is because it demands immediate printer attention rather than holding the data until the printer is ready again. The best way around this is to use a central spooling station like an NT server.

Have you tried restarting the spooler under “Control Panel:Services?” Sometimes this is needed to get printing started.

NOTE: As a last resort, you may want to reboot the Windows station. Sometimes this is the only option to completely clear this situation. The Ethernet Interface usually has nothing to do with this problem.

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IBM 6500 manual Cannot Browse The Ethernet Interface On The Network, Printer Errors When Printing Or No Output