IBM 6500 manual Job Prints Incorrectly, Printing Related

Printing Related

If you have followed the suggestions above and are still having printing problems, try rebooting the Ethernet Interface. Then either review every step you took when configuring the Ethernet Interface or try redoing the setup, paying special attention to each step explained in “Novell Host Configuration” on page 176.

The Job Prints Incorrectly

This category can be broken down into several sub-categories such as lost characters, garbled data, extra banner pages, or blank pages at the end of a job. However, the reason for these mishaps can generally be traced back to the printing mechanism used on your Novell system. Consider these points when configuring your print method (e.g., CAPTURE, NPRINT, etc.):

•Did you include the “No Tabs” option?

•Did you specify “No Banner” with PostScript printers?

•Did you turn off banner pages and form feeds if this is already taken care of within an application or on the Ethernet Interface? Doubling up these types of print features is easy to do since these options are provided both on the Ethernet Interface (in a model) and within the print command.

•Are you running the latest version of PSERVER (later than 1.22)? If not, upgrade the PSERVER software.

•In a PSERVER setup, did you ensure that the printer name (e.g., d1prn) was set up as “Defined Elsewhere”?

•Is the timeout option in the CAPTURE command set high enough so the printer does not time out before the print processing has had a chance to complete? This can be a problem with graphic jobs.

•When garbled data persists, consider the following:

•tab expansion (xtab) set on (in a model) with graphic jobs

•the correct driver for the printer if printing from within Windows

For additional information on these suggestions, please refer to your Netware user manuals.

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