IBM 6500 - page 222

Chapter 7 Troubleshooting (10/100Base-T)

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Contents

Main Infoprint 6500 Series Line Matrix Printers Etherne t Interface Users Manual G550-0440-00 Page Infoprint 6500 Series Line Matrix Printers Etherne t Interface Users Manual G550-0440-00 First Edition (May 2005) Notices Energy Star Notices Page Page Trademarks Product Recycling and Disposal Communication Statements Federal Communications Commission (FCC) Statement European Union (EU) Conformity Statement Industry Canada Compliance Statement Page German Conformity Statement Page Page Korea Lithium Battery Warning Software License Agreement Page Page Page Product Registration Information Page Page Table of Contents 1 Introduction ..............................................35 2 Installation And Configuration .................. 51 Page 4 Windows Configuration .......................... 111 5 AIX/Unix Configuration ........................... 143 6 Novell Configuration.... ........................... 173 7 Novell Configuration For 10/100Base-T Interfaces ........................ 191 8 iSeries Configuration, ASCII Printer....... 223 9 iSeries Configuration, IPDS Printer........ 241 10 z/OS Configuration, IPDS Printer ........... 265 11 z/OS Configuration, TN3270E ................283 12 iSeries Configuration, TN5250 ............... 301 13 ISer ies Configuration, SNMP ................. 309 14 Mo nitoring Printers.................. ............... 319 15 IBM Network Printer Manager ................ 325 16 Comma nds............................................. 32 7 17 Ex tra Features........................................ 365 Page 1 What Is The Ethernet Interface? Printer Models And Applicable Ethernet Interface Cards What Special Features Are Available? Page Chapter 1 Logical Printer Architecture What Special Features Are Available? Logical Printer Architecture Figure 1. Print Path Phase 1 Phase 2 Phase 3 Destinations/Queues Models Page Interfaces 10/100Base-T Run and Auto Reset Modes Network Indicator ETHERNET Integrated NIC Card LED: Wireless Network Indicator Page DIP Switches Speed Setting for 10/100Base-T Chapter 1 Conventions Used In This Manual Page Page 2 Installation Connecting To The Network Configuration Tools A Configuration Using The Control Panel Infoprint 6500 Users Guide printers: Page Page Ethernet Interface Verification xxx.xxx.xxx.xxx Wireless Ethernet Interface Configuration Using The Control Panel IP Address Configuration Wireless Parameter Configuration Page Page Encryption Key Configuration Authentication Method Kerberos Parameters Page Page Equivalent Wireless Ethernet Interface Configuration Using The Telnet Command Wireless Cisco LEAP Kerberos Enabled Wireless NIC Configuration Configuring the Print Server for Kerberos Authentication Page HTML Forms 70 Figure 4. Ethernet Interface HTML Structure NOTE: Online help is available for all HTML pages. Page Configuration Alternatives Teln et spike Remote Shell FTP 3 Interface Web Page Configuration Page Chapter 3 Network Configuration TCP/IP Network Interface Routing 802.11b Page Page Windows Network (NetBIOS TCP/IP) Workgroup Name Novell Network FrameType Page Chapter 3 Print Path Configuration Destination Settings Back Channel Services Selected Model Current Model Settings Current Log Path Settings Print Model Configuration Banner Page Filter Header String Chapter 3 Trailer String Printer Configuration Log Path Configuration Logpath Type Logpath Port TN5250/3270 Configuration Page Port Resource Name Device Description Message Queue Name Message Queue Library Page SNMP Configuration SNMP Manager Alert Posting Setting s Syslog Alert Posting Settings Email Alert Posting Settings Email Address Short E-mail Format Short E-mail Message Length Send Test Message Alert Groups Page Page Page Page Page Chapter 3 Description Location Contact Printer Serial Number Syslog Email SMTP Server DNS Server Chapter 3 System Configuration Status Status - I/O Port Chapter 3 Status - Network IBM Printing Systems 4 Windows Environment Description Windows Ethernet Interface Configuration Mandatory Optional Configuration Using ARP Page Communicating Across Routers Changing Workgroup Names Changing Destination Names Page Windows Host Configuration Windows XP/2000 Host Setup Page Page Page Page Page Page Page Windows NT 4.0 Host Setup Page Page Page Page Windows NT 3.51 Host Setup Windows Me or 9x Host Setup Page Chapter 4 Windows Troubleshooting Tips Technical Support Ethernet Interface Cannot Be Found On The HTML Configuration Forms Will Not Display Errors Occur When Defining An LPR Printer Cannot Browse The Ethernet Interface On The Printer Errors When Printing Or No Output Page Chapter 4 WIRELESS, ETHERNET Web Browser/HTTP Problem Windows NT 4.0 Or 2000 Host Setup Problems Installing Microsoft TCP/IP Printing User's Manual Page 5 Unix Environment Description Unix Ethernet Interface Configuration Mandatory Optional Using ARP Page Using RARP Using BOOTP Communicating Across Routers Unix Host Configuration Manual System V Host Setup portname EthernetInterfacename Chapter 5 Ethernet Installation on HP-UX Solaris 2.6 7 Ethernet Setup SCO Setup Page Page Page Page Page Page Manual LPR/LPD Host Setup Page Ethernet Configuration for AIX 4 Standard Processing Local Filtering AIX Remote Queue TimeOut Setting Printing With FTP Page Direct Socket Printing Printing From AIX Chapter 5 Setting Up AIX 4.x Unix Troubleshooting Tips Ethernet Interface Cannot Be Found On The Nothing Prints Stair-Stepped Output Chapter 5 No Form Feed Or Extra Page Comes Out Page Chapter 5 ETHERNET, Front Panel Message - Dynamically Set Params Read Only 6 Novell Environment Description Novell Ethernet Interface Configuration Mandatory Optional Using HTML Forms Novell Host Configuration NetWare Version 3. PSERVER Setup Page Page NetWare Version 3. RPRINTER Setup Page Page NetWare Version 4. x and 5 .x Page Page NetWare Version 4. x and 5 .x RPRINTER Setup Page Novell Troubleshooting Tips Chapter 6 NetWare 3. - No PSERVER Connection NetWare 4. and 5. - No PSERVER Connection Page 7 For 10/100Base-T Interfaces Novell Ethernet Interface Configuration (10/100Base-T) Preferred File Server (NDS and Bindery Setups) Adding Preferred File Server for Removing Preferred File Server Setting Password Security and 5. Netware 3. Netware 4. Print Server Setup - HTML Method Print Server Setup - Manual (Telnet) Method Adjusting Polling Time and 5. Netware 3. Netware 4. Changing The Ethernet Interface Name Page Changing The Ethernet Interface Frame Type Changing The Ethernet Interface Mode Setting The Ethernet Interface NDS Context (NDS Setups) Setting The Ethernet Interface Preferred NDS Tree (NDS S etups ) Novell Host Configuration (10/100Base-T) NDS PSERVER Setup (Netware 4. /5. Page Page Bindery PSERVER Setup Referencing A Bindery Queue In NDS RPRINTER/NPRINTER Setup Page Page NDPS Configuration (Netware 4.11 and Above) Overview Setup using Forward Jobs to a Queue Mode Setup using LPR Mode Setup Using RPRINTER Mode Troubleshooting (10/100Base-T) Chapter 7 Page Chapter 7 RPRINTER/NPRINTER Setup Page Printing Related The Job Goes To The Queue But Nothing Prints The Job Prints Incorrectly Page 8 ASCII Printer Developing Line Descriptions With CRTLINETH Chapter 8 Configuring iSeries For ASCII Using TCP/IP Configuring With ADDTCPIFC Chapter 8 Configuring A Router Definition With ADDTCPRTE Configuring A Local Domain And Hostname Configuring A TCP/IP Host Table Entry Configuring The iSeries For Printing Remote Printer Queue name IP Address Setting Up Printing For ASCII Files To Use LPR Manually Page To Create An Automatic Remote Output Queue Page Page Page Page Chapter 8 Verify Printing On iSeries iSeries ASCII Troubleshooting Chapter 8 Page Chapter 8 Web Browser/HTTP Problem 9 IPDS Printer Configuring On iSeries As An IPDS Printer Printing AFP, IPDS, And SCS Files Requirements Configuration Checklist Configuring An iSeries TCP/IP Interface With ADDTCPIFC Configuring An Interface For Ethernet Configuring A TCP/IP Host Table Entry Configuring PSF For IPDS On V3R7 Or V4R1 Configuring AFP With CRTPSFCFG On V3R7 Or V4R1 (Optional) Page Page Configuring PSF With CRTDEVPRT On V3R7 Or V4R1 Page Page Configuring PSF for IPDS On V4R2 And Above Configuring AFP with CRTPSFCFG on V4R3 and above (Optional) Page Page Configuring PSF with CRTDEVPRT On V4R2 and above 256 Page Page Verifying The IPDS Configuration On iSeries Chapter 9 Sharing The iSeries Printer On The Network Printer Sharing Parameters Chapter 9 iSeries Troubleshooting Cannot PING The Printer PSF Terminates When Initialized Spooled Print File Remains In PND Status Chapter 9 Spooled Files Disappear Without Printing Data Is Being Clipped 10 IPDS Printer Requirements Chapter 10 Configuration Checklist Configuring PSF for z/OS to Print IPDS Files Configuration Procedure TCP/IP for z/OS: Customization and Administration Guide Define the Communications Control Unit to z/OS Modify the TCP/IP Profile in z/OS Page Verify the Printer Connection ip_address Define the Printer to JES Define the Printer to PSF 274 Configuration Procedure System Programming Guide Verifying a TCP/IP-Attached Printer on z/OS Starting a TCP/IP-attached Printer Stopping a TCP/IP-attached Printer Resolving IPDS Printing Problems Sharing IBM 6500-v Printers on z/OS JES Spool Printer Sharing Page Chapter 10 Port Switching Printer Sharing Handling z/OS Connectivity Problems Ping is Not Successful Ping is Successful IBM TCP/IP z/OS Customization and Administration Guide Page 11 TN3270E z/OS Configuration For A TN3270E Printer Coax Printer Support FMID Program Materials VTAM Definitions For SCS and DSE TN3270E Page TCPIP Configuration With TN3270E Printer Inventory Manager As Defined With TN3270E Page Page Page Page Page Page Page Page Configuration Screens Chapter 11 Page Page 12 TN5250 Setting Up TN5250 Print Queues on iSeries Chapter 12 Setting Up A TN5250 Connection/Device Via A Telnet Session User Supplied Values Using Telnet Commands for TN5250 Command List Store Commands Chapter 12 List Commands Getting Started TN5250 Job Formatting Chapter 12 Font Identifier (FONT) - Help Page 13 SNMP Configuring for a *LAN 3812 SNMP Device Description Configuration Instructions Page Inactivity Timer (INACTTMR) Host Print Transform (TRANSFORM) Manufacturer Type and Model (MFRTYPMDL) Remote Location (RMTLOCNAME) User-Defined Options (USRDFNOPT) System Driver Program (SYSDRVPGM) Workstation Customizing Object (WSCST) Configuration Example Page Varying on the Printer Problem Areas for Consideration Additional Information Page 14 Implementing Printer Management Agent/Manager Model MIB Standards Of Network Printer MIBs Components Of The Printer MIB Information Provided By The MIB General Information About MIBs Getting The Latest MIB Information Chapter 14 SNMP Monitoring Tools Monitoring With AIX NetView/6000 Setting The SNMP Community Name The Printer Management Uti lity Software (PMU) IBM Printer Management Utility Users Manual Page 15 Manager Chapter 15 16 Command Shell Overview npsh Access Methods Main npsh Command Prefixes Complete Command List Store Commands Page Page Page Page Page Page Page Page Page Page Page Page Page Page Set Commands - Page Page . headerstring trailerstring . Page Page Page Page syslog hostIPaddress. >. Page List Commands Page Page model Miscellaneous Commands Page ping Page Page 17 Ethernet Interface Security Users And Passwords Page Reset The Ethernet Password Procedure A Procedure B Procedure C TCP Access Lists hostIPaddress networkaddress Printer Monitoring And Logging Printer And Print Job Monitoring Chapter 17 Printer Logging Through Logpaths ipaddress Ethernet Interface Naming Schemes Page Glossary Page Page Page Page Page Index Symbols Numerics A B C Page D E F G H I J K L M N O P Page Q R S T U V W Z Page Readers Comments Wed Like to Hear from You Readers Comments Wed Like to Hear from You BUSINESS _________________________________________________________________________________ REPLY G550-0440-00 MAIL