Chapter 9 iSeries Troubleshooting

Spooled Files Disappear Without Printing

To resolve this problem:

Check that the correct printer queue name and correct IP address have been used.

Ping the IP address. If the ping is successful, disconnect the network cable from the printer/print server, and ping the address again. If the ping is still successful, there is another printer with that IP address on the network.

Data Is Being Clipped

To resolve this problem, you may want to set the PSC (Page Size Control) parameter to *YES in the CRTPSFCFG command (V3R2, V3R7, or V4R1).

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IBM 6500 manual Spooled Files Disappear Without Printing, Data Is Being Clipped, ISeries Troubleshooting