IBM 6500 manual Problem Areas for Consideration

Chapter 13 Configuring for a *LAN 3812 SNMP Device Description

Problem Areas for Consideration

If you then place a spooled file in the printer's output queue and it goes to MSGW (message wait) status with MSGCPA3394 “Load form type '&4' device &5 writer &1. (G B I H R C)” then chances are good that the spooled file will print once you answer this message with a “G.”

However, if the spooled file stays in RDY (ready) status or goes to PND (pending) status without printing or if the WTR ends you can look in the Message queue you specified in the devd, the SYSOPR message queue or the writer job log for messages that may indicate why the spooled file is not printing or why the WTR ended.

To look in the message queue you specified in the devd or the SYSOPR message queue, simply Type, DSPMSG, then press F4 (to Prompt the cmd) and enter either your queue name/library or *SYSOPR. You should see the a message indicating that the job was submitted and then above that the failure. You may press F1 on that message to obtain the second level text. If you are referred to the WTR job log for additional information, refer to the following instructions.

To look at the writer job, do the following:

NOTE: Check to see if the writer is still active.

1.On the iSeries OS command line, type the following:

WRKJOB JOB(writer-name)The writer name is typically the same name given to the device description. Press the Enter key. This brings you to the Select Job panel or the Work with Job panel. If you are at the Select Job panel, the most current writer job is at the top of the list. Place a 1 in the Option field to the left of the most recent WTR job and press the Enter key.

If the writer has ended, take menu option 4 (Work with spooled files) on the Work with Job panel. From the Work with Job Spooled Files panel, select Option 5 (Display) to display the QPJOBLOG spooled file or Option 2 (Change) to requeue the spooled file to a different output queue so it can be printed and investigated. Make any suggested corrections, restart the writer, and re-submit the job.

316