Troubleshooting Minor Faults
RISK OF ELECTRIC
SHOCK!
Repairs must only be carried out by our Customer Service or an authorized technician.
If repairs are needed, and assuming that you cannot eliminate the fault yourself with the aid of the following table:
Turn the program selectorOffto.
Disconnect the washing machine from the mains.
Turn off the water tap.
Call Customer Service (refer to page 23).
ault |
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The loading door cannot be | no final | spinwas | selected. | Select rain | orSpin. | |||||||
opened. |
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| Safety | function | is | active. | Wait | for 2 | minutes. | ||
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Detergent | residue | in | the | Detergent | was | damp or lumpy. | Clean and dry the detergent dispenser | |||||
detergent | dispenser. |
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| (refertopage 19). | ||||
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| Use | the dispensing aid for liquid detergents. | ||
Control lights do | not | come on.A fuse | has triggered. | Call | Customer Service replace the fuse. | |||||||
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| Power | failure. |
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| An interrupted program will be resumed when | ||||
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| power returns. If you wish to unload the | |||
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| laundry, proceed as in •Cleaning the drain | |||
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| pump", page20. | |||
Program does not start.
The ready control light flashes.
Plug is loose or not inserted.
Loading door not closed.
Insert the plug.
Check whether laundry is trapped in door.
Close the loading door (a click should be heard).
Program does not start.
Water does not enter the machine or detergent is not washed away.
Start button not pressed. | Press | theStart | button. | |
Water tap not turned on. | Turn | on | water | tap. |
Supply hose kinked or trapped. | Eliminate | the cause. | ||
Strainer in supply hose clogged. | Clean | the | strainer (refertopage22). | |
Water | cannot | be seen in drumThis. is not a | fault. |
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| The water lies | below the visible part of the drum. | |
Water | is not | completely drainedLoose. debris is | blocking the pump. | Clean the pump (refertopage20). |
Water is flowing out from underneath the machine.
Lint0producing laundry was washed. The watCleran the water drainage pipe and/or drain drainage pipe or drain hose is blocked. hose.
The thread of the supply hose is not tightTighten. the thread.
Leak in the drain hose. | Replace the drain hose. |
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