English
Reference
Problem | What to do | ||
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Radio does not work | • Make sure antennas are connected properly. | ||
| • Move AM antenna at least 20 inches (50 cm) from the media center. | ||
| • Adjust antenna position to improve reception. | ||
| • Make sure the AM antenna is in an upright position. | ||
| • Move antennas farther from media center, TV, or other electronic equipment. | ||
| • Select another station. You may be in an area of weak signal coverage for some stations. | ||
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The disc does not play | • After pressing the CD/DVD button, wait a few seconds before pressing Play. | ||
| • Make sure the disc is properly inserted (label side up). | ||
| • Eject the disc and try loading it again. | ||
| • The CD may be dirty. See “Cleaning discs” on page 40. | ||
| • Try another CD. The CD may be defective or not compatible. See “Types of discs you can | ||
| play” on page 5. | ||
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FM sound is distorted | • Adjust antenna position to reduce interference. | ||
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FM sound is noisy | • Weak FM stations will produce static in the surround speakers. Select the | ||
in surround mode | in the Settings menu to minimize noise. See “Tuner setting options (FM or AM radio)” on | ||
| page 26. | ||
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Sound is distorted | • Make sure speaker cables are not damaged and the connections are secure. | ||
| • Reduce the output level from any external components connected to the media center. | ||
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No sound from | • Check the connections. | ||
TV, CD/DVD, VCR, | • Make sure that component is turned on. | ||
or AUX | • Refer to the component owner’s manual. | ||
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LIFESTYLE® remote | • Make sure correct codes are set. | ||
does not control | See “For TV control” on page 18. | ||
your TV, VCR, | • Make sure that the front of the media center is not obstructed. The IR emitter that sends | ||
cable/satellite box, | commands to your external components is below the disc tray. | ||
or other external | |||
• If you still cannot control your external components successfully, you may need to connect | |||
component | |||
the external IR emitter, included with your system, to the IR EMITTER jack on the rear | |||
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| panel of the media center. See “Connecting the optional IR emitter cable” in your | ||
| LIFESTYLE® system Installation Guide. | ||
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Your TV turns | • Reposition the TV on/off sensor on the back of your TV. Or check the SCART connector if | ||
on and off unexpectedly | you use one. | ||
| • Verify that the TV on/off sensor is working properly by choosing TV Power Status under | ||
| Video in the System menu. | ||
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TV screen goes dark | • Use the media center to check the Video Format and Progressive Scan settings, following | ||
or image flips repeatedly | instructions in “Activating component or progressive scan connections” on page 11. | ||
after making a change | - | Video Format should be set to NTSC (U.S. standard) or PAL (European standard). | |
to a Video feature in | - | Make sure the Progressive Scan setting is Off, unless you have used a component | |
System settings |
| video connection and progressive scan is a feature of the TV. | |
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You forgot | • Enter the numbers 2673 as temporary password to access the parental controls. Then | ||
your password | create a new password. | ||
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Contacting customer service
For additional help in solving problems, contact Bose® customer service. See the address and phone number list included with your system.
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