English

Reference

Problem

What to do

 

 

Radio does not work

• Make sure antennas are connected properly.

 

• Move AM antenna at least 20 inches (50 cm) from the media center.

 

• Adjust antenna position to improve reception.

 

• Make sure the AM antenna is in an upright position.

 

• Move antennas farther from media center, TV, or other electronic equipment.

 

• Select another station. You may be in an area of weak signal coverage for some stations.

 

 

The disc does not play

• After pressing the CD/DVD button, wait a few seconds before pressing Play.

 

• Make sure the disc is properly inserted (label side up).

 

• Eject the disc and try loading it again.

 

• The CD may be dirty. See “Cleaning discs” on page 40.

 

• Try another CD. The CD may be defective or not compatible. See “Types of discs you can

 

play” on page 5.

 

 

FM sound is distorted

• Adjust antenna position to reduce interference.

 

 

FM sound is noisy

• Weak FM stations will produce static in the surround speakers. Select the 2-speaker mode

in surround mode

in the Settings menu to minimize noise. See “Tuner setting options (FM or AM radio)” on

 

page 26.

 

 

Sound is distorted

• Make sure speaker cables are not damaged and the connections are secure.

 

• Reduce the output level from any external components connected to the media center.

 

 

No sound from

• Check the connections.

TV, CD/DVD, VCR,

• Make sure that component is turned on.

or AUX

• Refer to the component owner’s manual.

 

 

LIFESTYLE® remote

• Make sure correct codes are set.

does not control

See “For TV control” on page 18.

your TV, VCR,

• Make sure that the front of the media center is not obstructed. The IR emitter that sends

cable/satellite box,

commands to your external components is below the disc tray.

or other external

• If you still cannot control your external components successfully, you may need to connect

component

the external IR emitter, included with your system, to the IR EMITTER jack on the rear

 

 

panel of the media center. See “Connecting the optional IR emitter cable” in your

 

LIFESTYLE® system Installation Guide.

 

 

Your TV turns

• Reposition the TV on/off sensor on the back of your TV. Or check the SCART connector if

on and off unexpectedly

you use one.

 

• Verify that the TV on/off sensor is working properly by choosing TV Power Status under

 

Video in the System menu.

 

 

TV screen goes dark

• Use the media center to check the Video Format and Progressive Scan settings, following

or image flips repeatedly

instructions in “Activating component or progressive scan connections” on page 11.

after making a change

-

Video Format should be set to NTSC (U.S. standard) or PAL (European standard).

to a Video feature in

-

Make sure the Progressive Scan setting is Off, unless you have used a component

System settings

 

video connection and progressive scan is a feature of the TV.

 

 

You forgot

• Enter the numbers 2673 as temporary password to access the parental controls. Then

your password

create a new password.

 

 

 

Contacting customer service

For additional help in solving problems, contact Bose® customer service. See the address and phone number list included with your system.

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Bose 18 Series II, 28 manual Contacting customer service, Tv, Cd/Dvd, Vcr