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CARE AND MAINTENANCE
Problem |
| What to do | |
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Sound but no | • Make sure the TV is turned on. | ||
picture | • | Check that the correct TV/Video input is selected. See “Selecting the TV input” on page 20. | |
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Remote control is | • | Check the battery to be sure it is installed properly. | |
inconsistent or | • | Point the remote control at the interface module. | |
does not work | |||
• | Relocate the interface module, making sure it is in a clear line of sight to the remote and there are no obstructions. | ||
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| • | Make sure the protective film is removed from the lens on the front of the interface module. | |
| • | Check that the source button on the CineMate® GS series II remote flashes when a button is pressed. | |
| • | Check that the green LED on the interface module flashes when a remote power, volume, or mute button | |
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| is pressed. | |
| • | There may be more than one device code for your brand of device. Find your device and brand in the Universal | |
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| Device Codes book. Try programming another code, then check the device for improved functionality. | |
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Sound is distorted | • | Make sure speaker cables are not damaged and the connections are secure. | |
| • | Reduce the audio output level from the TV connected to the interface module. | |
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Sound is coming | • | Turn off your TV’s internal speakers. See “Turning off the TV internal speakers” on page 11. | |
from the TV | • Turn down the TV volume. | ||
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Customer service
For additional help in solving problems, contact Bose® Customer Service. Refer to the address sheet included with the CineMate system.
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