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Problem

What to do

 

 

 

 

 

 

 

 

 

 

A CD or DVD does not

• Check the disc for scratches, fingerprints, smears, or dirt. See “Protecting and caring for

 

 

play correctly

your system” on page 43.

 

 

 

 

 

 

 

 

 

 

 

 

 

FM sound is distorted

• Adjust antenna position to reduce interference.

 

 

 

 

 

 

 

 

 

FM sound is noisy

• Weak FM stations will produce static in the surround speakers. Select the 2-speaker mode

 

 

in surround mode

in the Settings menu to minimize noise. See “CD settings options” on page 37.

 

 

 

 

 

 

 

Sound is distorted

• Make sure speaker cables are not damaged and the connections are secure.

 

 

 

 

• Reduce the output level from any external components connected to the media center.

 

 

 

 

 

 

 

 

 

 

No sound from

• Check the connections.

 

 

 

 

 

 

TV, CD/DVD, VCR,

• Make sure that component is turned on.

 

 

 

 

 

or AUX

• Refer to the component owner’s manual.

 

 

 

 

 

 

 

 

 

No video on screen,

• Check the TV video input selection. Make sure it is correct for the video source.

 

 

though the TV audio

 

 

 

 

 

 

 

functions

 

 

 

 

 

 

 

 

 

 

 

LIFESTYLE® remote

• Make sure correct codes are set. See “Using your LIFESTYLE; remote with other compo-

 

 

does not control

nents” on page 21.

 

 

 

 

 

 

your TV, VCR,

• Make sure that the front of the media center is not obstructed. The IR emitter that sends

 

 

cable/satellite box,

commands to your external components is below the disc tray.

 

 

 

 

or other external

 

 

 

 

• If you still cannot control your external components successfully, you may need to connect

 

 

component

 

 

the external IR emitter, included with your system, to the IR EMITTER jack on the rear

 

 

 

 

 

 

panel of the media center. See “IR emitter cable as an option” in your Installation Guide.

 

 

 

 

 

 

Your TV turns

• Reposition the TV on/off sensor on the back of your TV. Or check the SCART connector if

 

 

on and off unexpectedly

you use one.

 

 

 

 

 

Verify that the TV on/off sensor is working properly by choosing TV Power Status under Video in the System menu.

TV screen goes dark or

• Use the media center to check the Video Format and Progressive Scan settings, following

image flips repeatedly

instructions in “Component system setup using the display” on page 13.

after making a change

! Video Format should be set to NTSC (U.S. standard) or PAL (European standard).

to a Video feature in

! Make sure the Progressive Scan setting is off, unless you have used a component video

System settings

connection and progressive scan is a feature of the TV.

 

 

You forgot

• Enter the numbers 2673 as temporary password to access the parental controls. Then

your password

create a new password.

Contacting Customer Service

For additional help in solving problems, contact Bose® Customer Service. Refer to the address sheet included in the carton.

Limited warranty

This system is covered by a transferable limited warranty.

Details of the limited warranty are provided on the Product Registration Card that came with your system. Please fill out the information section on the card and mail it to Bose. However, failure to do so will not affect your limited warranty rights.

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Bose 525p manual Limited warranty, Contacting Customer Service