Maintaining Your Acoustimass®-6 Speakers

Troubleshooting

If you have a problem with your Acoustimass-6 speakers, turn off your sound source and try the solutions below. If you still have a problem, contact your Bose® dealer to arrange for service. Or, to contact Bose directly, refer to the inside back cover of this guide.

 

Problem

 

What to do

 

 

 

 

 

 

System does not

• Make sure the power cord of the receiver is plugged into an

 

 

function at all

 

operating AC wall outlet and the receiver is turned on.

 

 

 

• Be sure to select a source at the receiver (video, CD, tuner).

 

 

 

 

 

 

No sound

• Check the cube speaker and Acoustimass module connections.

 

 

 

 

Turn ON receiver.

 

 

 

Check connections of external components to the receiver.

 

 

 

Increase the volume.

 

 

 

• Disconnect any headphones.

 

 

 

 

 

 

 

No surround sound

If your surround sound receiver is Pro-Logic, be sure your

 

 

 

 

receiver is connected to a stereo sound source (TV, VCR,

 

 

 

 

laserdisc or DSS player) by an RCA stereo cable. If the receiver

 

 

 

 

is connected directly to a stereo television, make sure that all

 

 

 

 

other program sources (VCR, laserdisc or DSS player) are

 

 

 

 

connected to the TV using RCA stereo cable as well.

 

 

 

• If your surround sound receiver is Dolby Digital (AC-3), be sure

 

 

 

 

the sound source (DSS, laser disc or DVD player) is connected

 

 

 

 

directly to your receiver as described in your receiver owner’s

 

 

 

 

guide.

 

 

 

 

 

 

Sound is distorted

• Make sure speaker cable is not damaged.

 

 

 

• Reduce the volume of any external components connected to

 

 

 

 

the receiver.

 

 

 

 

 

 

 

No bass

Make sure the speaker connections at the receiver or amplifier

 

 

 

 

are correct (+ to + and – to –).

 

 

 

• If you are using the Dolby Pro-Logic mode, make sure surround

 

 

 

 

sound is turned ON.

 

 

 

• If you are using Dolby Digital (AC-3) programming, verify that

 

 

 

 

the settings are correct at the receiver. Also, be sure the source

 

 

 

 

material (laser disc or broadcast programming) is Dolby Digital

 

 

 

 

or AC-3 encoded.

 

 

 

 

 

 

Not enough or too

• Move the Acoustimass module closer to a wall or corner to

 

 

much bass

 

increase bass. Move it farther from a wall or corner to decrease

 

 

 

 

bass. Or adjust the bass/treble control on the receiver slightly.

 

 

 

 

 

 

Cleaning the speakers

Wipe the cube speakers using a damp cloth. Do not use solvents or chemicals. Do not allow liquids to spill on or objects to drop into the Acoustimass module or the speaker grilles. You may vacuum the grilles carefully; the drivers are directly behind the grille cloth. No other maintenance is needed.

AM189815_04_V.pdf

December 20, 2001

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Bose 6 manual Troubleshooting, Cleaning the speakers

6 specifications

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