English

 

Troubleshooting

 

 

 

Problem

What you can do

 

 

 

 

No sound

• Make sure the speakers are turned on as indicated by the light on the front of the right speaker.

 

 

• Make sure the speaker volume is not set to the minimum. Press the + button on the right speaker for

 

 

2 seconds to raise the volume enough.

 

 

• Make sure the computer is plugged in and turned on, mute is turned off, and all volume controls are turned

 

 

up. Refer to “Controlling the volume” on page 6.

 

 

• Be sure the power pack is securely plugged into the right speaker and into a power outlet or surge protector.

 

 

• Be sure the AC power outlet is working. When using a computer surge protector or power strip, be sure it is

 

 

turned on.

 

 

 

 

No sound

• Be sure the speaker cable is securely plugged into the right speaker.

 

from one speaker

• Be sure that both ends of the audio input cable, one to the speaker and the other to the computer, are

 

 

plugged in securely.

 

 

• Make sure the computer provides stereo sound. It if has one channel only, connect a mono-to-stereo adapter

 

 

(not supplied) to send the sound to both speakers.

 

 

 

 

Remote does not

• Check the battery to be sure it is installed correctly. Refer to the image on page 8.

 

control the speakers

• Refer to “Tips on using the remote control” on page 7.

 

 

 

 

PC monitor or TV

• Turn off the monitor or TV for 15 to 30 minutes, then turn it on again.

 

color pattern looks

• Move the speakers away from the monitor or TV.

 

unnatural

 

 



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Bose Desktop Speaker manual Troubleshooting, Problem What you can do