Bose SL2 Knowing what the Status LEDs indicate, Troubleshooting, Contacting Customer Service

Models: SL2

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Knowing what the Status LEDs indicate

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YOUR SL2 WIRELESS SURROUND LINK

Knowing what the Status LEDs indicate

 

On the rear of the SL2 transmitter and receiver, the color of the Status LED indicates how

 

each unit is functioning. The indicators include:

 

• Blinking green: when the power pack is plugged in

 

• Solid green: when the receiver and transmitter are in communication

 

• Solid orange: when there is no signal to communicate

 

• Blinking red: when there is a problem

 

For information on how to deal with a blinking red LED, see Troubleshooting below.

Troubleshooting

 

 

 

Problem

 

What to do

 

 

 

Blinking red Status

 

• Reposition the unit to remove any obstruction to the ventilation. Check to see if the

LED on either the

 

LED changes color.

SL2 transmitter or

 

• Unplug the power pack for the unit and contact Bose Customer Service. Refer to the

receiver

 

address list included in the SL2 carton.

 

 

 

 

 

No sound

 

• Make sure the audio source is playing.

 

 

• Check to be sure both the SL2 transmitter and receiver power packs are properly

 

 

plugged into functioning AC power outlets. Refer to “Making the connections” on

 

 

page 5.

 

 

• Make sure that cables are properly connected to the SL2 transmitter, the Acoustimass

 

 

module, the SL2 receiver and your surround speakers. The connectors must be

 

 

inserted securely in the jacks.

 

 

• Make sure the SL2 transmitter and receiver are no more than 30 feet (9.2 meters) apart.

 

 

• Locate the pin labeled Reset on the bottom of both the SL2 transmitter and the SL2

 

 

receiver. Using a fine-pointed tool (like a straightened paper clip), press one pin then,

 

 

within 10 seconds, press the other.

 

 

• Move the receiver, the transmitter, or both so the transmission path between them

 

 

does not intersect with large metal objects in your room or other obstructions (like a

 

 

fish tank full of water).

 

 

When the problem is resolved, the Status LED lights a solid green.

 

 

 

Other

 

Need input from

 

 

team reviewers

 

 

 

 

 

 

Contacting Customer Service

 

For additional help in solving problems, contact Bose Customer Service. Refer to the address

 

sheet included in the carton.

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Bose SL2 Knowing what the Status LEDs indicate, Troubleshooting, Contacting Customer Service, Problem, What to do, English