TROUBLESHOOTING
In case of difficulty
Look for the problem in the left column of the table, then follow the instructions on “What to do” in the right column. If the problem per- sists, contact the Bose® Aviation Headset Department, using the contact information on page 34 of this guide, for assistance.
Problem | What to do | |
|
| |
Communication, but no | • Make sure the headset ANR is set to ON. | |
active noise reduction in | • If using aircraft power, check the aircraft fuse or circuit breaker. | |
either ear | ||
| ||
| • If using battery power, make sure that the batteries are fresh | |
| and correctly installed. | |
| • Check the battery power indicator. Refer to page 22 for | |
| description of LED indicator. | |
|
| |
Active noise reduction, but | • Check to see if the volume controls are set too low. Refer to | |
no communication, or very | “Volume control” on page 21 (battery powered version) or on | |
low volume in both ears | page 23 (aircraft powered version) for instructions on volume | |
| adjustment.) | |
| • Check the volume setting of intercom/radio. | |
| • Check the headset aircraft connection. | |
| • Check stereo/mono configuration switch. See “Changing the | |
| optional operation switches” on page 13. |
Reduced active noise reduc- • Check the TriPort® headset openings on the outside of each
tion, intermittent clicking | earcup to ensure they are not blocked. If dust or dirt is present, |
sounds, or communication | carefully remove the debris using tweezers. Do not vacuum or |
distortion in a loud environ- | blow out debris. |
ment |
|
|
|
Reduced volume in one ear | • Check to see if the volume control is set too low. Refer to “Vol- |
only | ume control” on page 21 (battery powered version) or on |
| page 23 (aircraft powered version) for instructions on volume |
| adjustment. |
| • Check stereo/mono configuration switch. See “Changing the |
| optional operation switches” on page 13. |
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