TROUBLESHOOTING
Stereo missing or communi- • If your aircraft has a mono audio system, verify that the stereo/
cations in one ear only mono configuration switch is set to mono. See “Changing the optional operation switches” on page 13. If the switch is set to stereo, and the headset is plugged into a mono audio system, you will hear only through the left earcup.
Squealing, whistling, or chirping sound when the system is turned on
• Check to see if the protective inner screen is damaged.
Low rumbling sound with | • Adjust the earcup fit to create a better seal on your head. The |
headset turned on in a quiet | headset’s |
environment | interfere with the seal around your ear. Make sure that your |
| ears are completely inside the ear cushions, and that a hat or |
| eyeglasses with thick temples do not interfere with the seal. |
| • Check ports at the outside surface of each earcup to ensure |
| they are not blocked. If dust or dirt is present, carefully remove |
| the debris using tweezers. Do not blow out or vacuum debris. |
| • Inspect the seal between the ear cushion skirt and the earcup. |
| The skirt should enclose the earcup evenly, without gaps. |
| Replace any cushions that have surface tears, torn stitching |
| joints, large wrinkles, or have become dried and stiff. |
|
|
Crackling sound audible with | • Adjust the earcup fit to eliminate the crackling sound. Refer to |
headset turned on in a loud | “Wearing it properly” on page 19. |
environment, or ANR is inter- | • If your headset is battery powered, check to see if the battery is |
mittent | low (indicated by fast blinking red LED). |
| |
| • If your headset is aircraft powered, make sure that the voltage |
| powering the headset is greater than 10 VDC. |
| • Inspect the seal between the ear cushion skirt and the earcup. |
| The skirt should fit into the slot on the earcup with no gaps. |
| Replace any cushions that have surface tears, torn stitching |
| joints, large wrinkles, or have become dried and stiff. |
|
|
No active noise reduction | • Check boom microphone cable connection on the bottom of |
and no communication | the earcup. |
CAUTION: Do not attempt to disassemble or service the inside of the earcups or other parts of the headset. Only the boom microphone cable, connector access cover, batteries, battery cover, windscreen, and ear cushions are replaceable by the user. For instructions on how to care for the headset and how to replace the ear cushions, refer to “Headset Care and Maintenance” on page 25.
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