AFTER SALES SERVICE
These appliances are built to the very highest of standards. There are no user- serviceable parts. Follow these steps if the unit fails to operate:
1Check instructions have been followed correctly.
2Check fuse has not blown.
3Check mains supply is functional.
If the appliance will still not operate, return the appliance to the place it was purchased for a replacement. To return the appliance to the Customer Service Department, follow the steps below:
1.Pack it carefully (preferably in the original carton). Ensure unit is clean.
2.Enclose your name and address and quote model number AF7 on all correspondence.
3.Give the reason why you are returning it.
4.If within the guarantee period, state when and where it was purchased and include proof of purchase (eg. till receipt).
5.Send it to our Customer Service Department at the address below:
Customer Service Department
Pulse Home Products Limited
Vine Mill, Middleton Road,
Royton,
Oldham
OL2 5LN, UK.
Telephone: 0161 621 6900 Fax: 0161 626 0391
6.For BRITA/MAXTRA water filter cartridge and BRITA Memo queries, contact BRITA Customer Care Services on:
www.brita.co.uk
Telephone: 0870 487 1000
enquiries@brita.co.uk
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