TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSES | WHAT TO DO | |
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Pulsing/pumping | • The machine is carrying | No action required as this is | |
sound while |
| out the normal operation | the normal operation of the |
extracting espresso |
| of the 15 bar Italian | machine. |
or steaming milk. |
| pump. |
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| • Water tank is empty. | Fill tank. | |
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| • Water tank is not fully | Push water tank down | |
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| inserted and locked into | completely to lock into place. |
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| position. |
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Water leaking | • | Auto purge feature. | Ensure the drip tray is firmly |
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| Immediately after the | pushed in place and emptied |
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| espresso, hot water | whenever the Empty Me! |
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| and steam functions, | indicator is displayed. |
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| the machine will purge |
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| water into the drip |
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| tray. This ensures the |
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| thermocoil is at the |
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| optimal temperature. |
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| • Water tank is not fully | Push water tank down | |
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| inserted and locked into | completely to lock into place. |
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| position. |
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| • | The silicone seal | Refer to “Using the Allen Key”, |
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| surrounding the shower | page 28. |
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| screen needs to be |
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| replaced to ensure the |
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| portafiler is properly |
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| secured into the |
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| group head. |
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Machine is On but | • | The safety | Turn the machine Off and |
ceases to operate |
| out may have activated | allow to cool for about |
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| due to the pump | minutes. |
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| overheating. | If problem persists, call Breville |
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| Consumer Support. |
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TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSES | WHAT TO DO | |
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No steam | • | Machine has not reached | Allow time for the machine |
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| operating temperature. | to reach operating |
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| temperature. The STEAM/ |
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| HOT WATER light will flash |
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| to indicate the machine is |
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| heating to create steam. |
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| During this time, condensed |
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| water may purge from the |
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| steam wand. This is normal. |
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| When the STEAM/HOT |
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| WATER light stops flashing |
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| the steam wand is ready for |
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| use. |
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| • Water tank is empty. | Fill tank. | |
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| • Water tank is not fully | Push water tank down | |
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| inserted and locked into | completely to lock into |
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| position. | place. |
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| • Machine needs to be | Refer to “Decalcifying”, | |
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| decalcified. | page 26. |
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| • Steam wand is blocked. | Refer to “Cleaning the | |
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| Steam Wand”, page 26. |
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| • | STEAM/HOT WATER | Ensure the STEAM/HOT |
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| dial is not in the STEAM | WATER dial is completely |
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| position. | rotated to the STEAM |
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| position. |
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Coffee not hot | • | Cups not | Rinse cups under hot water |
enough. |
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| outlet and place on cup |
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| warming tray. |
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| • | Portafilter not | Rinse portafilter under hot |
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| water outlet. Dry thoroughly. |
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| • Milk not hot enough | Heat milk until base of the | |
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| (if making a cappuccino or | jug becomes hot to touch. |
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| latté etc). |
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| • Water temperature needs to | Increase the water | |
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| be adjusted. | temperature. Refer |
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| to “Advanced Water |
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| Temperature”, page 17. |
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| • Machine needs to be | Refer to “Decalcifying”, | |
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| decalcified. | page 26. |
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34 |
| 35 |
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