| Troubleshooting and Routine Maintenance |
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Printing (continued) |
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Difficulty | Suggestions |
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The printouts are wrinkled. | In the printer driver Advanced tab, click Colour Settings, and uncheck |
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| Make sure you are using Brother Original Innobella™ ink. |
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Cannot perform ‘2 in 1 ’ or ‘4 in 1 ’ | Check that the paper size setting in the application and in the printer driver are the |
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printing. | same. |
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Print speed is too slow. | Try changing the printer driver setting. The highest resolution needs longer data |
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| processing, sending and printing time. Try the other quality settings in the printer |
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| driver Basic tab. Also, click Colour Settings, and make sure you uncheck Colour |
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| Enhancement. |
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| Turn off the borderless feature. Borderless printing is slower than normal printing. |
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| (See Printing for Windows® or Printing and Faxing for Macintosh in the Software |
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| User’s Guide on the |
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Colour Enhancement is not | If the image data is not full colour in your application (such as 256 colour), Colour |
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working correctly. | Enhancement will not work. Use at least 24 bit colour data with the Colour |
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| Enhancement feature. |
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Photo paper does not feed | When you print on Brother photo paper, make sure you always load one additional |
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properly. | sheet of photo paper first before loading the paper you want to print on. |
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| Clean the paper |
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| on page 75.) |
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Machine feeds multiple pages. | Make sure the paper is loaded correctly in the paper tray. (See Loading paper and |
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| Check that more than two types of paper are not loaded in the paper tray at any |
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| one time. | B | |
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There is a paper jam. | See Printer jam or paper jam on page 68. Make sure the paper length guide is | ||
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| adjusted to the paper size. Do not extend the paper tray when you load A5 or |
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| smaller size paper. |
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Printed pages are not stacked | Make sure you are using the paper support flap. (See Loading paper and other |
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neatly. | print media on page 8.) |
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Machine does not print from | Try to reduce the print resolution. (See Printing for Windows® or Printing and |
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Adobe® Illustrator®. | Faxing for Macintosh in the Software User’s Guide on the |
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Copying Difficulties |
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Difficulty | Suggestions |
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Vertical streaks appear on copies. | If you see vertical streaks on copies, clean the scanner. (See Cleaning the |
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Fit to Page does not work properly. | Make sure your source document is not skewed. Reposition the document and try |
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| again. |
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