Error Message | Cause | Action |
No File | The memory card or USB Flash | Put the correct memory card or USB Flash |
| memory drive in the media drive | memory drive into the slot again. |
| does not contain a .JPG file. |
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No Paper Fed | The machine is out of paper or | Do one of the following: |
| paper is not properly loaded in the | Refill the paper in the paper tray, and |
| paper tray, or the Jam Clean | |
| then press Mono Start or | |
| Cover is not closed properly. | |
| Colour Start. | |
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| |
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| Remove the paper and load it again |
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| and then press Mono Start or |
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| Colour Start. (See Loading paper and |
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| |
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| The paper is jammed in the | Remove the jammed paper by following |
| machine. | the steps in Printer jam or paper jam |
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| |
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Out of Memory | The machine's memory is full. | When copy operation is in progress, press |
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| Stop/Exit and wait until the other |
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| operations in progress finish and then try |
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| again. |
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| The memory card or USB Flash | Delete unused files from your memory |
| memory drive you are using does | card or USB Flash memory drive to make |
| not have enough free space to | some free space and then try again. |
| scan the documents. |
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Paper Jam | Paper is jammed in the machine. | Open the Jam Clear Cover (at the back of |
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| the machine) and pull out the jammed |
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| paper by following the steps in Printer jam |
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| |
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| Make sure the paper length guide is |
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| adjusted to the correct paper size. |
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Print Unable XX | The machine has a mechanical | Open the scanner cover and look inside |
| problem. | the machine for any foreign objects. If the |
| error message continues, disconnect the | |
| machine from the power source for several | |
| A foreign object such as a clip or | |
| minutes and then reconnect it. | |
| ripped paper is in the machine. |
|
Scan Unable XX | The machine has a mechanical | Open the scanner cover and look inside |
| problem. | the machine for any foreign objects. If the |
| error message continues, disconnect the | |
| machine from the power source for several | |
| A foreign object such as a clip or | |
| minutes and then reconnect it. | |
| ripped paper is in the machine. |
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Unusable Device | A broken device has been | Unplug the device from the USB direct |
Disconnect device | connected to the USB direct | interface, then press On/Off to turn the |
from front connector. | interface. | machine off then on again. |
Turn the machine |
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off & on by pressing |
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On/Off button on |
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control panel. |
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