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| Troubleshooting |
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Error Message | Cause | Action |
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Duplex Disabled | The duplex tray is removed or is | Carefully put the duplex tray into the |
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| not properly installed. | machine until it clicks into place. |
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| The back of the machine is not | Close the back cover of the machine. |
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| closed completely. |
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EL Error | The machine has a mechanical | Open the front cover and close it again. |
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| problem. |
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Fuser Error | The temperature of the fuser unit | Turn the power switch off, wait a few |
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| does not rise to a specified | seconds, and then turn it on again. Leave |
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| temperature within the specified | the machine for 15 minutes with the power |
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| time. | turned on. |
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| The fuser unit is too hot. |
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Init Unable XX | The machine has a mechanical | Disconnect the machine from the power |
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| problem. | for several minutes and then reconnect |
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| it. |
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| If the problem continues, call Brother |
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| Customer Service. |
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Jam Duplex | The paper is jammed in the |
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| duplex tray at the back of the |
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| machine. |
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Jam Inside | The paper is jammed inside the | B | |
| machine. | on page 48.) | |
Jam Rear | The paper is jammed in the back |
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| of the machine. |
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Jam Tray | The paper is jammed in the paper |
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| tray of the machine. |
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No Paper | The machine is out of paper or | Do one of the following: |
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| paper is not properly loaded in the | Refill the paper in the paper tray and |
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| paper tray. |
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| press Start. |
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| Remove the paper and load it again. |
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| Then press Start. |
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| If the problem is not resolved, the paper |
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| Clean the paper |
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| Cleaning the paper |
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| Appendix A of the Advanced User's |
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| Guide.) |
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Manual Feed | Manual feed was selected as the | Place a sheet of paper in the manual feed |
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| paper source when there was no | slot. (See Loading paper in the manual feed |
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| paper in the manual feed slot. |
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No Toner | The toner cartridge is not installed | Pull out the drum unit. Take out the toner |
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| correctly. | cartridge and then put it back into the drum |
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| unit. |
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