Error Message

Cause

Action

Out of Memory

The machine’s memory is full.

Do one of the following:

 

 

Press Start to copy the scanned pages.

 

 

(Copy operation in progress)

 

 

Press Stop/Exit and wait until the other

 

 

operations in progress finish, and then

 

 

try again.

 

 

Reduce print resolution. (See the Basic

 

 

tab in the Software User's Guide.)

 

 

 

Print Unable XX

The machine has a mechanical

Do one of the following:

 

problem.

Disconnect the machine from the AC

 

 

 

 

power outlet for several minutes, then

 

 

reconnect it.

 

 

If the problem continues, call Brother

 

 

Customer Service.

 

 

 

Replace Drum

It is time to replace the drum unit.

Replace the drum unit.

 

 

(See Replacing the drum unit on page 36.)

 

 

 

 

The drum unit counter was not

Reset the drum unit counter.

 

reset when a new drum was

(See Resetting the drum counter

 

installed.

 

on page 39.)

 

 

 

 

 

Replace Toner

The machine will stop printing

If you have set the Toner setting to Stop,

 

until you replace the toner

replace the toner cartridge with a new and

 

cartridge.

unused genuine Brother toner cartridge.

 

 

This will reset the Replace Toner mode.

 

 

(See Replacing the toner cartridge

 

 

on page 29.)

 

 

If you have set the Toner setting to

 

 

Continue, the machine will continue to

 

 

print data until the LCD shows Toner

 

 

Ended. For how to operate the machine in

 

 

Continue mode, see Toner Settings in

 

 

Chapter 1 of the Advanced User's Guide.

 

 

 

Size Error DX

The paper in the tray is not a

Load either Letter, Legal or Folio paper for

 

suitable size for automatic duplex

automatic duplex printing, and then press

 

printing.

Start. (See Print media on page 85.)

Toner Ended

It is time to replace the toner

Replace the toner cartridge with a new one.

 

cartridge.

(See Replacing the toner cartridge

 

 

on page 29.)

 

 

 

Toner Low

You will need to replace the toner

Buy a new toner cartridge before you get a

 

cartridge soon.

Replace Toner message.

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