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Copying Difficulties
Difficulty Suggestions
Vertical streaks appear on copies. If you see vertical stre aks on copies, clea n the scanner. (See Cleaning the
scanner onpage 7 3.)
Poor copy results when using the
ADF. (DCP-540CN only)
Try using the scanner glass. (See Using the scanner glass onpage10.)
Scanning Difficulties
Difficulty Suggestions
TWAIN/WIA errors appear while
scanning.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort® SE with OCR, click File, Scan and choose the Brother TWAIN/WIA
driver.
Poor scanning results when using
the ADF.
Try using the scanner glass. (See Using the scanner glass onpage10.)
Software Difficulties
Difficulty Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the softwar e.
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
PhotoCapture Center™ Difficulties
Difficulty Suggestions
Removable Disk does not work
properly.
1 Have you in stalled the Windows® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows® 2000 update, and see the Quick Setup Guide. After
the installation the PC will be automatically restarted.
3) Wait abou t 1 minute after you restart th e PC, and then connect the USB
cable.
2 Take out th e memory card and put it back in agai n.
3 If you have tried ‘Eject’ from within Windows®, take out the media card before
you continue.
4 If an error message appears when you try to eject the media card, it means
the card is being acce ssed. Wait a while a nd then try again.
5 If all of th e above do not work, turn off y our PC and machine, and th en turn
them on again. (You will ha ve to unplug the powe r cord of the machin e to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure you have put the media card int o the media slot.