Brother DCP-8020, DCP-8025D

14 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE

WARNING

To prevent damage to the DCP caused by static electricity, do not

touch the electrodes shown in the following diagram.

Open the back output tray. Pull the jammed paper out of the

fuser unit. If the paper jam can be cleared, go to Step 7.

If you have to pull the paper toward the back of the DCP, the

fuser may get dirty with toner powder and it may scatter on the

next printouts. Print a few copies of the test page until the

scattering of toner stops.

Contents

Main If you need to call Customer Service www.registermybrother.com Brother numbers Register your product Frequently asked questions (FAQs) For Customer Service Brother fax back system (USA only) Ordering accessories and supplies http://www.brothermall.com Notice - Disclaimer of Warranties (USA and Canada) Compilation and Publication Notice iv Brother Three-Year Limited Warranty and Exchange Service For DCP-8020 and DCP-8025D (USA only) v vi vii BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) LIMITED WARRANTY (CANADA) Safety precautions To use the DCP safely Save these instructions for later reference. WARNING Page Choosing a location NO ! NO ! NO ! Table of Contents Page Page Page Page Page Page 15 G S 16 Using this Guide Introduction Page DCP part names and operations Front view Back view Inside view (document cover open) Control panel overview DCP-8020 and DCP-8025D have similar control panel keys. 9 2 1 3 1 Print keys: 9 5 8 3 4 67 5 Copy keys Status LED indications Page Inserting originals for copying (and scanning) Using the ADF (automatic document feeder) Page Page About paper Type and size of paper Recommended paper Paper Choosing acceptable paper Paper capacity of the paper trays Paper specifications for each paper tray Page Page Page Page Page Page Page On-screen programming User-friendly programming Menu table Navigation keys Page ON-SCREEN PROGRAMMING 3 - 4 3 - 5 ON-SCREEN PROGRAMMING ON-SCREEN PROGRAMMING 3 - 6 3 - 7 ON-SCREEN PROGRAMMING ON-SCREEN PROGRAMMING 3 - 8 (See the Network Users Guide on the CD-ROM.) 3 - 9 ON-SCREEN PROGRAMMING (For DCP-8020 with the optional paper tray #2) (For DCP-8025D with the optional paper tray #2) If you have the optional paper tray, the LCD displays these menu options. ON-SCREEN PROGRAMMING 3 - 10 Key Operations table XXX* is the paper size you set. #2 XXX* is shown when the optional paper tray is installed. General Setup Setting the Paper Type Getting started Page Setting the Paper Size Setting the Beeper Volume Toner Save Sleep Time Turning off the Scanner Lamp Can cel Setting the Tray Use for Copy mode Setting the LCD Contrast Printing the User Settings List Using the DCP as a copier Printable area Making copies Page Page Single or multiple copies using the scanner glass Out of Memory message St art Out of Memory Using the copy keys (temporary settings) Enlarge/Reduce Page Page Contrast Tray Select MAKING COPIES 5 - 11 Duplex/N in 1 Duplex prints on both sides of the paper. Duplex/N in 1 copy N in 1 copy Page Duplex (1 in 1) (For DCP-8025D) Duplex/N in 1 Duplex (2 in 1) and Duplex (4 in 1) (For DCP-8025D) Changing the default copy settings Quality Contrast Using the Brother DCP-8020, DCP-8025D printer driver Using the DCP as a printer How to print your document Simultaneous printing and scanning Two-sided printing (Duplex Printing) Automatic Duplex Printing (For DCP-8025D) Manual Duplex Printing Face-down output tray Printing on plain paper The manual feed tray (For DCP-8020) The MP tray (For DCP-8025D) Printing on thicker paper and card stock The manual feed tray (For DCP-8020) Page Page Page Printing on envelopes Page Page Page Page Printer operation keys Job Cancel Secure key Setting the Emulation Selection Printing the Internal Font List Printing the print configuration list Restoring default settings Printer driver settings How to access the printer driver settings Printer driver settings Features in the Brother Native Driver Basic tab Page Copies Media Type Advanced tab Print Quality Page Duplex Printing Watermark Page Page Setting Device Options Secure Print Page Page Accessories tab Page Support tab Features in the PS printer driver (For Window s Page Page Layout tab Boo klet (For DC P-8025 D) (For W ind ows Page Page Scanning a document TWAIN compliant How to scan using Windows For Wi ndow s and Wind ows How to access the Scanner Scanning a document into the PC Scanning a whole page Pre-Scanning to crop a portion you want to scan Page Settings in the Scanner window Image Type Resolution Scan Type Brightness Contrast Document Size Page Scanning a document (For Window s WIA compliant How to access the scanner Page Page Page Page Brother Scanner Utility Using the scan key (For USB or Parallel interface cable users) Scan to E-mail Page Using ScanSof t TextBridg e Viewing items Organizing your items in folders Quick links to other applications ScanSoft TextBridge OCR lets you convert image text into text you can edit You can Import items from other applications You can Export items in other formats Exporting an image file H ow to Un insta ll P ape rPo rt Text Bri dge Page AutoLoad the Brother Control Center How to turn off AutoLoad Brother Control Center features Auto Configuration Scan key operations Copy operations Scanner settings for Scan and Copy buttons Global settings Setting up the scanner configurations Perform an operation from the Control Center screen Scan to File To access Scan to File Configurations screen Destination folder Scan to E-mail To access Scan to E-mail Configurations screen E-mail application Send to Options Scan to OCR (Word Processor) To access Scan to OCR Configurations screen Word Processor Scan to Image To access Scan to Image Configurations screen Target Application Copy To access the Copy Configurations screen Number of copies Using the Windows Brother SmartUI Control Center -Based Brother SmartUI Control Center (For Windows XP) AutoLoad the Brother Control Center How to turn off Auto Load Brother Control Center features Auto Configuration Page Scan to E-mail Page Page Page Page Page Software Section Scan Copy Custom Scan to File Page Scan to E-mail Page File attachments Page Scan to OCR (Word Processing program) Page Page Page Copy Page Custom: User-defined buttons Customizing a user-defined button 1. Select the Scan Action 2. Select Configuration for the Scan Type. Page Page Page 3. Select Scan Settings. Setting up y our USB-equ ipped Apple Macintos h Using your DCP with a Macintosh Using the Brother printer driver with your Apple (Mac OS 8.6 - 9.2) Page Using the Brother Printer Driver with Your Apple Choosing page setup options Page Page Using the PS d river w ith your Appl e Macintos h Page Page Page For Mac OS Page Page Using the Brother TWAIN scanner driver with your Macintosh Accessing the scanner Sca nn ing an im ag e int o yo ur M ac int osh Scanning a whole page Page Page Page Scanning Area Business Card Size Adjusting the Image Using Presto! Highlights System requirements Technical Support Registering your PC with the DCP Network Scanning (Windows 98/98SE/Me/2000 Professional and XP only) Page Page Page Using the Scan key Scan to E-mail (PC) Page Page Page Federal Communications Commission (FCC) Declaration of Conformity (USA only) Important information Important Important about the interface cable Industry Canada Compliance Statement (Canada only) For your safety Inte rn ati onal E Laser safety FDA regulations Page Important safety instructions Page Trademarks 14 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE Troubleshooting Menu, 1, 2. Error messages Troubleshooting and routine maintenance TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 2 14 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE Page Paper jams HOT!HOT! Page Page Page Page Page 14 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you are having difficulty with your DCP TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 12 14 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 14 Improving the print quality This section provides information on the following topics: 14 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Caution Photosensitive drum Caution TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 16 14 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE The drum unit is a consumable item and it is necessary to replace it periodically. Packing and shipping the DCP Page Page Routine maintenance Cleaning the scanner Cleaning the printer HOT! Page Replacing the toner cartridge Page Page Page Page Page Replacing the drum unit HOT! Page Page Checking the drum life Page Counter Memory board Optional accessories Page Page Menu Network (LAN) board Before starting installation Step 1: Hardware installation Page Page Page TEST SWITCH Paper Tray #2 G Glossary S Product description General Specifications Print media General (continued) Copy Scanner Scanning directly to a networked PC is available with greater. Wi ndows Mac OS X scanning is supported in Mac OS X 10.2.1 or Printer Interfaces connect the DCP. Please make sure that you use a Hi-Speed USB 2.0 certified cable if your computer uses a Hi-Speed USB 2.0 interface. Computer requirements Consumable items Network (LAN) board (NC-9100h) Index A B C D F G J L M R S T U V Visit us on the World Wide Web http://www.brother.com