Troubleshooting

Examples of poor print

Recommendation

quality

 

 

 

Make sure that the paper is loaded properly. See Printing from the paper tray (plain paper, recycled paper and thin paper only) on page 10.

B DEFGH

Check the paper type and quality. See Acceptable paper and other print media

abc

efghijk

on page 3.

A

C D

Turn over the stack of paper in the tray or try rotating the paper 180° in the input

b c d e

1

3 4

tray.

 

Wrinkles or creases

Make sure that the two green envelope levers inside the back cover are pulled

5

down when you print the envelope.

 

Envelope creases

Note

When you have finished printing, open the back cover and reset the two green levers back to their original position.

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