Troubleshooting

Network problems (HL-2250DN / HL-2270DW only)

For problems concerning using your machine on a Network, see the Network User’s Guide.

The latest Network User’s Guide in PDF format is available by accessing the Brother Solutions Center (http://solutions.brother.com/).

Other problems

For Macintosh with USB

5

Problem

Recommendation

The machine does not appear

Make sure that the machine is turned on.

in Print Setup Utility (Mac OS

Make sure that the USB interface cable is connected directly to the Macintosh

X 10.4.11) or Print & Fax in

and that it is connected to the USB port of the machine.

System Preferences (Mac OS

Make sure the printer driver is installed correctly.

X 10.5.x and 10.6.x).

 

 

Unable to print from the

Make sure that the supplied Macintosh printer driver is installed in the Hard Disk

application.

and that it is chosen with Print Setup Utility (Mac OS X 10.4.11) or Print & Fax

 

in System Preferences (Mac OS X 10.5.x and 10.6.x).

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