Error Message

Cause

Action

Wrong Paper Size

The Paper Size setting does not

1 Check that the Paper Size you

 

match the size of paper in the tray.

choose on the LCD matches the

 

 

size of the paper in the tray.

 

 

(See Paper Size on page 15.)

 

 

2 Make sure you loaded the paper

 

 

in a Portrait position and set the

 

 

paper guides at the indicators for

 

 

your paper size. (See Loading

 

 

paper and other print media

 

 

on page 9.)

 

 

3 After you have checked the paper

 

 

size and the paper position, press

 

 

Black Start or Color Start.

 

 

 

 

You did not set the paper guides in

If you are printing from your

 

the tray to the indicators for the paper

computer, make sure the paper size

 

size you are using.

you choose in the printer driver

 

 

matches the size of paper in the tray.

 

 

For more information, see Software

 

 

and Network User’s Guide: Change

 

 

the Paper Size (Windows®) or

 

 

Change the Paper Size (Macintosh).

 

 

 

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