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| Troubleshooting |
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Error Message | Cause | Action |
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No Response/Busy | The number you dialed does not | Verify the number and try again. |
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| answer or is busy. |
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Not Registered | You tried to access a Speed Dial | Set up the Speed Dial number. (See |
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| number that has not been stored in |
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| the machine. | on page 39.) |
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Out of Memory | The machine's memory is full. | If a |
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| is in process: |
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| Press Stop/Exit and wait until the |
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| other operations in process finish, |
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| and then try again. |
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| Press Black Start or Color Start |
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| to choose Send to send the pages |
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| scanned so far. |
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| Press Black Start or Color Start |
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| to choose Copy to copy the pages |
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| scanned so far. |
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| Clear the data in the memory. To |
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| gain extra memory, you can turn |
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| off Memory Receive. |
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| (See Advanced User’s Guide: |
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| Turning off Memory Receive |
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| operation.) |
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| Print the faxes that are in the |
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| memory. (See Advanced User’s |
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| Guide: Printing a fax from the |
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| memory.) |
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Paper Jam | The paper is jammed in the machine. | Remove the jammed paper by |
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| following the steps in Printer jam or |
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| Make sure the paper length guide is |
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| set to the correct paper size. DO NOT | B |
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| extend the paper tray when you load | |
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| A5 or smaller size paper. |
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| If there is a repeat paper jam, a small |
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| piece of paper may be stuck in the |
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| machine. Make sure paper is not still |
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| jammed in the machine. (See |
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| on page 72.) |
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| Paper dust has accumulated on the | Clean the paper |
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| surface of the paper | (See Advanced User’s Guide: |
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| Cleaning the paper |
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Wrong Ink Color | An ink cartridge has been installed in | Check which ink cartridges are not |
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| the wrong position. | matched by color to their ink cartridge |
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| positions and move them to their |
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| correct positions. |
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65 