Troubleshooting

 

 

 

 

 

 

Error Message

 

Cause

 

Action

 

Ink Box Full

 

The ink absorber box or flushing box

 

The ink absorber box or flushing box

 

 

 

is full. These components are

 

will need to be replaced. Call Brother

 

 

 

periodic maintenance items that may

 

Customer Service or a Brother

 

 

 

require replacement after a period of

 

Authorized Service Center to have

 

 

 

time to ensure optimum performance

 

your machine serviced. (See Brother

 

 

 

from your Brother machine. Because

 

numbers on page i.)

 

 

 

these components are periodic

 

Other reasons for cleaning are:

 

 

 

maintenance items, the replacement

 

 

 

 

 

1 After a paper jam has been

 

 

 

is not covered under the warranty.

 

 

 

 

The need to replace these items and

 

cleared, the machine

 

 

 

the time period before replacement is

 

automatically cleans itself before

 

 

 

dependent on the number of purges

 

the next received fax is printed.

 

 

 

and flushes required to clean the ink

 

2 The machine automatically cleans

 

 

 

system. These boxes acquire

 

 

 

 

 

itself after sitting idle for more than

 

 

 

amounts of ink during the different

 

 

 

 

 

30 days (infrequent use).

 

 

 

purging and flushing operations. The

 

 

 

 

 

3 The machine automatically cleans

 

 

 

number of times a machine purges

 

 

 

 

and flushes for cleaning varies

 

itself after ink cartridges of the

 

 

 

depending on different situations. For

 

same color have been replaced

 

 

 

example, frequently powering the

 

12 times.

 

 

 

machine on and off will cause

 

 

 

 

 

numerous cleaning cycles since the

 

 

 

 

 

machine automatically cleans itself

 

 

 

 

 

upon power up. The use of

 

 

 

 

 

non-Brother ink may cause frequent

 

 

 

 

 

cleanings because non-Brother ink

 

 

 

 

 

could cause poor print quality, which

 

 

 

 

 

is resolved by cleaning. The more

 

 

 

 

 

cleaning the machine requires, the

 

 

 

 

 

faster these boxes will fill up.

 

 

 

 

 

NOTE

 

 

 

 

 

 

 

 

 

 

 

 

Repairs resulting from the use of

 

 

 

 

 

non-Brother supplies may not be

 

 

 

 

 

covered under the stated product

 

 

B

 

 

warranty.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

InkBox NearFull

 

The ink absorber box or flushing box

 

The ink absorber box or flushing box

 

 

 

is nearly full.

 

will need to be replaced soon. Call

 

 

 

 

 

 

Brother Customer Service or a

 

 

 

 

 

 

Brother Authorized Service Center to

 

 

 

 

 

 

have your machine serviced. (See

 

 

 

 

 

 

Brother numbers on page i.)

 

 

 

 

 

 

 

 

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