Error Message

Cause

Action

Cover is Open

The scanner cover is not locked in the

Lift the scanner cover, and then close

 

closed position.

it again.

 

 

 

Make sure the telephone line cord

 

 

 

and USB cable (if used) have been

 

 

 

guided correctly through the cable

 

 

 

channel and out the back of the

 

 

 

machine.

 

 

 

Data Remaining

Print data is left in the machine's

Press Stop/Exit. The machine will

 

memory.

cancel the job and clear it from the

 

 

 

memory. Try to print again.

 

 

 

Disconnected

The other person or other person's

Try to send or receive again.

 

fax machine stopped the call.

If calls are stopped repeatedly and

 

 

 

you are using a VoIP (Voice over IP)

 

 

 

system, try changing the

 

 

 

Compatibility to Basic (for VoIP). (See

 

 

 

Telephone line interference / VoIP

 

 

 

on page 87.)

 

 

 

Document Jam

The document was not inserted or fed

(See Using the ADF on page 18.)

 

correctly, or the document scanned

(See Document jam on page 68.)

 

from the ADF was too long.

 

 

 

 

 

DR Mode in Use

The machine is in Distinctive Ring

Set Distinctive Ring to Off. (See

 

mode. You cannot change the

Turning off Distinctive Ring

 

Receive Mode when Distinctive Ring

on page 31.)

 

is on.

 

 

 

 

High Temperature

The room temperature is too high.

After cooling the room, allow the

 

 

 

machine to cool down to room

 

 

 

temperature. Try again when the

 

 

 

machine has cooled down.

 

 

 

 

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