Brother MFC-J245 manual 72

Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and displays the appropriate message. The most common error and maintenance messages are shown in the table.

You can correct most errors and perform routine maintenance by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/.

Error Message	Cause	Action
B&W Print Only	One or more of the color ink	Replace the ink cartridges. (See
Replace XX Ink	cartridges have reached the end of	Replacing the ink cartridges
	their life.	on page 51.)
	You can use the machine in	NOTE
	black & white mode for approximately
	four weeks depending on the number	The machine will stop all print
		operations and you will not be able to
	of pages you print.
		use the machine until you change to a
	While this message appears on the
		new ink cartridge in the following
	LCD, each operation works in the	cases:
	following way:	• If you unplug the machine or take
	 Printing
		out the ink cartridge.
	If you choose Grayscale in the	• If the paper type is set to anything
	Advanced tab of the printer	except Plain Paper or
	driver, you can use the machine	Inkjet Paper.
	as a black & white printer.	• (Windows®) If you select
	2-sided printing is not available
		Slow Drying Paper in the Basic
	when this message appears.
		tab of the printer driver.
	 Copying
		(Macintosh) If you select
	If the paper type is set to	Slow Drying Paper in the
	Plain Paper you can make	Print Settings drop-down list of
	copies in black & white.	the printer driver.
	 Faxing
	If the paper type is set to
	Plain Paper or
	Inkjet Paper, the machine will
	receive and print the faxes in
	black & white.
	If a sending machine has a color
	fax, the machine’s “handshake”
	will ask that the fax be sent as
	black & white.

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