CHAPTER 13 TROUBLESHOOTING
Windows 95/98/Me/2000 IPPTroubleshooting
IPP not an active protocol
The IPP protocol is only activated on Brother printers that have at least 8Megabytes of printer memory. Printers that are supplied with less than 8Mbytes will automatically disable IPP protocol. If you printer does not have at least 8Mbytes of memory, upgrade the memory using a SIMM or DIMM (whichever is appropriate) the IPP protocol will then be automatically activated.
Want to use a different Port number other than 631
If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through.
To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your Windows 2000 system.
http://ip_address/ipp
Get More Info option in Windows 2000 not working
If you are using a URL of:
http://ip_address:631 or http://ip_address:631/ipp, the “Get More Info” option i n Windows 2000 will not function. If you wish to use the “Get Mor e Info” optio n use the following URL:
http://ip_address
This will then force Windows 2000 to use Port 80 to communicate with the Brother print server.
Windows 95/98/Me clients not able to get the driver from a Windows 2000 system.
You must be using version 4.0 or later of Internet Explorer and the “Microsoft Internet Print Services” software must be installed on your client computers.