Troubleshooting
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6
General problems 6
CD-ROM is inserted, but does not start automatically 6
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute Setup.exe in the root directory of the CD-ROM.
My computer can not find the printer/print server
I can not make a necessary connection to the printer/print server.
My printer/print server does not appear in the window of BRAdmin Light 6
For Windows®
The Firewall setting on your computer may be rejecting the necessary network connection. In this case,
you will need to disable the Firewall on your computer and re-install the drivers.
Windows® XP SP2 users: 6
aClick the Start button, Settings, and then Control Panel.
bDouble click Windows Firewall.
cClick the General tab. Verify that Off (not recommended) is chosen.
dClick OK.
Windows® XP SP1 users: 6
aLocate the “Windows” key on your keyboard. These are the keys with the Windows logo on it.
bPress the “Windows” key plus the “E” key to open My Computer.
cOn the left, right click My Network Places, click Properties, then right click Local Area Connection
and click Properties.
dClick the Advanced tab. Under Internet Connection Firewall, verify that the box next to Protect
my computer... is unchecked. If the box is chosen, click the box to remove the check. Then, click OK.
eOnce your firewall is disabled, try reinstalling the Brother software package. For instructions on how
to install from the CD-ROM, use the Setup & Operation Guide we have provided with the printer.
fIf the installation completed successfully, the Firewall on your computer was rejecting the necessary
network connection. In this case, you will need to disable the Firewall on your computer whenever
you install the network drivers.
Note
After the Brother software package is installed, re-enable your Firewall.