Troubleshooting

I want to check that my network devices are working properly.

Question

Interface

Solution

 

Is your Brother printer,

wired/

Make sure you have confirmed all instructions in Make sure that the

 

access point/router or

wireless

following items are configured before reading this chapter. uu page 15.

 

network hub turned on?

 

 

 

 

 

 

 

Where can I find the Brother

wired/

Print the Printer settings. (For how to print, see Printing the Printer Set-up

 

printer’s network settings,

wireless

Information uu page 11.)

 

such as IP address?

 

 

 

 

 

 

 

Can you ping the Brother

wired/

Ping the Brother printer from your computer using the IP address or the node

 

printer from your computer?

wireless

name.

 

 

 

Successful i Your Brother printer is working correctly and connected to

 

 

 

the same network as your computer.

 

 

 

Unsuccessful i Your Brother printer is not connected to the same

6

 

 

network as your computer.

 

 

(Windows®)

 

 

 

Ask the network administrator and use the Network Setting Tool.

 

 

 

(Macintosh)

 

 

 

Confirm the IP address and the Subnet Mask are set correctly. See

 

 

 

Confirm the IP address and the Subnet Mask. uu page 16.

 

 

 

 

 

Is the Brother printer

wireless

Print the Printer Settings to confirm the state of the wireless connection. (For

 

connected to the wireless

 

how to print, see Printing the Printer Set-up Information uu page 11.)

 

network?

 

 

 

 

 

 

 

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