Help
Help If you have any problems using your DF60, this section will give you the most common, easy to follow solutions.
No dialling tone
Is the line cord plugged into the phone socket?
Cannot dial out
Check the telephone line connections. Check that the telephone is correctly set for Tone or Pulse dialling.
To reset
If you encounter a problem and your DF60 will not respond to any button presses, turn off the power switch for ten seconds. Turning the power back on will reset your DF60 to standby mode. Your personalised settings and memorised numbers will be maintained.
Paper roll will not feed
Check that the fax paper roll is inserted correctly and that the release lever is in the down position.
Error code 70 appears
The unit is overheated. Let it cool down before continuing.
Other error code numbers appear
Check the error code list. If you have an error message, press the STOP/CLEAR button and try again.
Paper jams
If a document jams in the machine, press the DOCUMENT JAM button at the bottom right hand side of the machine while you pull the document free.
Fax error codes
Your DF60 prints error codes in the activity report. The codes and meanings are listed below.
Sending
Error code | Meaning |
ER05, 06, 23 Unable to send document or | |
| sending stopped due to fax |
| machine incompatibility. |
ER12, 13, 14 Unable to send document due to fax machine incompatibility.
ER18,20 Sending document stopped due to poor telephone line condition.
ER44,45 Document transmission is completed, but receiving quality at the other end is poor due to poor telephone line connection.
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