Trouble Shooting | Buffalo Technology WZR-HP-G300NH manual

Chapter 6 Trouble Shooting

Cannot connect to the Internet over wired connection.

•Make sure that your AirStation is plugged in!

•Check that the status LEDs of your AirStation are lit as below:

Power	Green light is ON
Wireless	Green light is ON or flashing
Router	Green light is ON or OFF (depending on your environment)
Diag	OFF
LAN	Green light is ON or flashing
Internet	Green light is ON or flashing

•Make sure that your computer is set to [obtain an IP address automatically]. (see appendix C)

•Restart your AirStation.

Cannot access the web-based configuration utility.

•See chapter 4 for instructions to open the AirStation’s configuration utility.

•Enter the correct user name and password to login to the configuration screen. The factory defaults are [root] (in lower case) for the user name and a blank password (enter nothing). If you changed the password, enter the new password that you set.

•Verify that your web browser is not set to use proxies.

•Make sure that your computer is configured to [Obtain an IP Address Automatically.] (see appendix C)

•Restart your AirStation.

WZR-HP-G300NH User Manual

104

Image 105

Buffalo Technology WZR-HP-G300NH user manual Trouble Shooting, Cannot connect to the Internet over wired connection

Contents

WZR-HP-G300NH Contents NAS 104 109 Features Installing Your AirStationProduct Overview Professional or User-friendly? Automatic Channel Selection Mbps High Speed Mode Package ContentsAir Navigator CD Requirements Front Panel LEDs Hardware Overview Movie Engine functionality is disabled Movie Engine functionality is enabled Back Panel Switches router mode between enabled, disabled, and auto Internet Port Right Side Bottom Vertical Placement Horizontal PlacementPlacing Your AirStation Snap the center of the AirStation to the stand as shown Wall-Mounting Installation CD SetupManual Setup For LED locations, refer to chapter Default administrator password Router switch function Default administrator name RootFirmware Differences Changing Firmware Installation Installation Configuration How to Access the Web-Based Configuration UtilityEnter the AirStation’s LAN-side IP address Configuration DNS settings VPN Server VPN server settings Configuration Utility Menus in Router ModeLAN side port configuration Dhcp Lease Dhcp lease settings WPS settings and status Configure the AirStation’s ECO Mode Access Utility Time/Date Configure the AirStation’s internal clock Main screen Descriptions LAN Config Configuration Utility Menus in Bridge Mode NTP For games and applications Setup Displays the current wireless settings Wireless Internet Router Mode only Internet/LAN LAN ConfigMTU size of Internet Port Bytes may be entered IP Address PPPoE Router Mode only Characters and symbols Enter up to 32 alphanumerical characters and symbolsConfigure an authorization method with a provider Blank otherwise. You may enter up to 32 alphanumerical Recommended setting AirStation will terminate the connection. Disabled isWhen communicating to this address, the AirStation will When communicating from this address, the AirStation will Service. You may enter up to 64 alphanumerical characters Ddns Router Mode onlySymbols TZO Key IP Address Update Period Periodic update is performedStatus Display the status of dynamic DNS service VPN server Router Mode Only Select the authentication method for Pptp connection Enable to use a Pptp serverUp to 16 alphanumerical characters and symbols Auto Input Click to generate a random IP address From 0 253 may be entered Advanced Settings May enter up to 127 alphanumerical characters, hyphens, Default Gateway Set the default gateway IP addressPeriods DNS Server Address Set the DNS server IP address Dhcp Lease Router Mode only From the same subnet as the Dhcp scope, but not be withinRange that Dhcp is assigning to other devices NAT Router Mode only Route May be entered. The default value isDestination Address Gateway Adds a gateway address to a routing table Metric Wireless Config Aoss Devices which are wirelessly communicated ResetClient. Repeat for additional Aoss clients Click this button to disconnect Aoss connections Choose an Extension Channel Basic Wireless security One Ssid and one type of wireless securityMulti Security SSID3 can use WEP for wireless security Set Ssid using 1 32 alphanumeric characters Communication Mixed mode PSK is selected for Wireless authenticationWPA-PSK Pre-Shared Key Rekey interval Set up WEP encryption key Still be able to connect to wireless devices normally Power management is enabled for the wireless deviceAdvanced Privacy Separator WMM Maximum and minimum value of the contention window Settings is recommendedWMM-EDCA Parameters Following priorities may be applied to individual Enforce MAC Filtering MAC FilterMAC addresses List of all clients that are associated Multicast Control Or wireless portsMulticast Aging Time 1 to 3600 seconds. Enter a value bigger than the IGMP/MLD Check to use WDS bridging Automatically switches between Master and Slave modesConnected through this AirStation Slave AirStations are connected to the master AirStation Set the master AirStations Encryption key ［ Search ］ Security Router Mode only Firewall Router Mode onlyIdentified a PPPoE connection during setup ParameterMeaning IP Filter Router Mode only LAN VPN Pass Through Router Mode only Port Forwarding Router Mode only LAN Config QoS Port translation table entry IP Address of DMZ DMZ Router Mode onlyNot routed by a port translation table are forwarded Forwarded UPnP Router Mode only QoS Router Mode only Medium and low Movie Engine AirStation wireless LAN Transmission Rate LimitNumber of Retries Select limit number of retries Then click Apply to assign a disk number Disk managementPartition Information Information from it Use is selected by default Automatic USB Disk AssignmentShare manually, uncheck Use Shared Folder Web Access will have Read only access Through Web Access by checking the Access Limits checkboxMay be used Disk Partition Area User Management Up to 20 alphanumeric characters, space, hyphens -,Entered Shared Service Name is also used as the host name that will be used withOver 15 alphanumeric characters in your AirStation’s name Parameter Meaning Web Access Parameter Meaning Media Server BitTorrent SlowdownExternal Port Number Select the external port number Files Which are Admin Config Your network with their supported servicesName Password Time/Date When DST finishes Nist.gov Update Interval ECO Parameter Meaning Access Log Save current settings Save/RestoreTo a file. If the Encrypt the configuration file Will Initialize/Restart Updates the firmware stored on your computer Update System Info Diagnostic Wireless Displays the wireless status Displays the information about the LAN portDisplays the information about USB disk Logs Packet Info Devices that are connected to the AirStation Client Monitor Ping Automatic Secure Setup AOSS/WPS Connect to a Wireless Network Windows 7/Vista Client Manager Windows XP Client Manager Other Devices e.g. Game Console Windows 7 Wlan AutoConfig Enter the encryption key and click OK Windows Vista Wlan AutoConfig 101 Enter the encryption key and click Connect Enter the encryption key twice and click Windows XP Wireless Zero Configuration Cannot connect to the Internet over wired connection Trouble ShootingCannot access the web-based configuration utility Green light is on or OFF depending on your environment You forgot AirStation’s SSID, Encryption Key, or Password Cannot connect to the network wirelessly Other Tips Issue 107 Latest drivers and firmware are available online at Access Method Appendix a SpecificationsInterface USB Connector Type Type a plug 128/64bit WEP, Mac Address Filter Other Compliance V 500 mA Max mA Appendix B Default Configuration Settings Dynamic DNS Service DisabledInternet Method of Acquiring IP Address Default Gateway None Default Gateway AirStations IP AddressAddress Translation Enabled Dhcp IP Address Pool For up to 64 Addresses Label of the AirStation if enabled Wireless authenticationAirStations MAC Address Use AirStations MAC address Reject Ident Requests Enabled Block Ping from Internet Use Specify Master/Slave Firewall Log Output Disabled UPnP Enabled IP Filter Log Output DisabledQoS QoS for transmission to Disabled Internet Movie Engine Movie Engine switch status Workgroup Nov, or disabled LED AOSS, Wireless Client, Authentication, Setting Windows Appendix C TCP/IP Settings in Windows Windows Vista Windows XP Appendix D Restoring the Default Configuration Names within Appendix E Shared Folders and the USB Port Encrypted USB hard drives are not supported Federal Communication Commission Interference Statement Appendix F Regulatory Compliance InformationFCC Caution Important Note FCC Radiation Exposure Statement Industry Canada statement Important Note Radiation Exposure StatementEurope EU Declaration of Conformity Transmitting Systems 127 Taiwan Safety 來自台灣 NCC 的警告 Appendix G Environmental Information Appendix H GPL Information Appendix I Warranty Information