Buffalo Technology WZR-HP-G300NH user manual 107

Chapter 6 Trouble Shooting

wish to use for your network in the text field provided. Click [Apply] to save the settings. Once the wireless router has rebooted, you will need to manually select the new network name for all wireless devices and enter your encryption key if necessary.

Issue:

What can I do if my wireless connection drops randomly or seems slow?

Answer:

There are many environmental factors that may cause this. First, ensure the issue is not range related by moving the wireless router and the client device closer together. If the the connection drops continue, continue, then range is probably not the issue.

Other 2.4 GHz devices such as microwaves, other wireless networks, and 2.4 GHz wireless phones may impact performance. Try a different wireless channel for your wireless router. Log in to the wireless router with your browser. Click on the Wireless Config tab and then the Basic tab. Wireless channels from 1 - 11 may be selected. Try the Auto-Channel option if available. Otherwise, manually select an alternate channel and click [Apply].

Issue:

Though I am able to successfully make a connection with my wireless router, I am unable to access the Internet with my web browser.

Answer:

First, power off the cable or DSL modem, the wireless router, and your computer. Move the router's mode switch to the on position. Verify that the modem is connected to the wireless router with an Ethernet cable to the WAN port. Power on the modem and wait one minute. Power on the wireless router and wait another minute. Power on the computer. Open a browser on the computer and navigate to a familiar website to verify whether the Internet connection is functioning normally.

If after these steps, an Internet connection is still unavailable, power off the cable or DSL modem and computer again and connect your computer directly to the modem with an Ethernet cable. Power on the modem and wait one minute. Power on the computer and again check for an Internet connection.

If an Internet connection is not available with a direct connection to the computer, please call the Internet Service Provider who installed the modem.

If an Internet connection is available with a direct connection to the computer, please call Buffalo Technology's customer support.

Issue:

WZR-HP-G300NH User Manual 107